Multiple Choice
According to the servuction framework,Customer A refers to
A) the customer receiving the service.
B) the customer who is not receiving the service but who is visible during the service performance.
C) the customer who is not receiving the service and who is not visible during the service performance.
D) any of the listed conditions.
E) none of the listed conditions.
Correct Answer:
Verified
Correct Answer:
Verified
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