Essay
COMPLETION QUESTIONS
Service Framework
Participants,Physical evidence,Process of service assembly
Service Encounter
Servuction
Backstage
Services Theater
Workers,Setting,Customers,Process
Services Marketing Mix
-The _____________ framework describes the service experience in terms such as actors,audience,and setting.
Correct Answer:
Verified
Correct Answer:
Verified
Q26: All four service experience components are easily
Q27: According to the services theater framework,which of
Q28: Compare and contrast the services marketing mix
Q29: According to the servuction framework,other customers present
Q30: According to the services marketing mix framework,<br>A)the
Q32: According to the servuction framework,Customer A refers
Q33: According to the services marketing mix framework,decisions
Q34: According to the services theater framework,in many
Q35: A service framework cannot be used for
Q36: The central aspect of any service experience