Multiple Choice
Each additional customer served beyond a service organization's _________ capacity ________ the service experience for the customers and the organization.
A) maximum,diminishes
B) maximum,enhances
C) optimum,diminishes
D) optimum,enhances
E) None of these combinations is correct.
Correct Answer:

Verified
Correct Answer:
Verified
Q30: COMPLETION QUESTIONS<br>Random<br>Predictive<br>Service Capacity<br>Chasing<br>Maximum<br>Optimum<br>Smoothing Demand<br>Demarketing<br>Reservation System<br>Formal Queuing System<br>-A
Q31: The key for any service organization is
Q32: COMPLETION QUESTIONS<br>Random<br>Predictive<br>Service Capacity<br>Chasing<br>Maximum<br>Optimum<br>Smoothing Demand<br>Demarketing<br>Reservation System<br>Formal Queuing System<br>-_
Q33: Which of the following service characteristics can
Q34: Which of the following is NOT a
Q36: What issues must be examined to understand
Q37: Optimum capacity refers to the number of
Q38: Service organizations may employ any of the
Q39: Why is demand management a significant problem
Q40: Random fluctuation in service demand can be