Multiple Choice
Which of the following conditions does NOT pose a basic strategy challenge for service industries?
A) Service organizations perform their services in real time.
B) Service organizations are not able to inventory their service supply.
C) Customers develop perceptions of the service organization itself from their interactions with the service's personnel.
D) Customers are often inside the service system and therefore influence each other's service experience.
E) All of these conditions pose basic strategy challenges for service industries.
Correct Answer:
Verified
Correct Answer:
Verified
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