True/False
It is best to use a single method for measuring and evaluating service performance.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q27: Customer feedback cards are a type of
Q28: Mystery shopping is an obtrusive method of
Q29: Indirect observation methods provide more comprehensive types
Q30: 175 29.Which of the following is not
Q31: Which of the following data collection techniques
Q33: When using an observational technique,service researchers must
Q34: _ is(are)the most common method for obtaining
Q35: According to Len Berry,great service companies measure
Q36: Which of the following research methods is
Q37: Measurement is the heart of quality improvement.