True/False
Management by walking around is an unobtrusive observational method.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q35: According to Len Berry,great service companies measure
Q36: Which of the following research methods is
Q37: Measurement is the heart of quality improvement.
Q38: You've been assigned to develop a method
Q39: Employee reports are not useful for collecting
Q41: Which of the following measure(s)is (are)used in
Q42: According to Berry and Parasuraman,which of the
Q43: Why is it necessary to study both
Q44: A critical incident is an observable event
Q45: Service performance measurement seeks to understand the