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    Services Marketing Interactive Approach
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    Exam 11: Regaining Customer Confidence Through Customer Service and Service Recovery
  5. Question
    Which of the Following Activities Is NOT an Example of a Customer
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Which of the Following Activities Is NOT an Example of a Customer

Question 20

Question 20

Multiple Choice

Which of the following activities is NOT an example of a customer service?


A) The way a customer is treated before receiving a haircut
B) The customer's haircut itself
C) The handling of a customer's special request
D) All of these are examples of customer service.
E) None of these are examples of customer service.

Correct Answer:

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