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Stephen,a Senior Salesperson of a Software Firm,is Calling on an Acquaintance,the

Question 63

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Stephen,a senior salesperson of a software firm,is calling on an acquaintance,the CEO of a manufacturing firm.During the sales call,Stephen should most likely avoid:


A) mentioning his family life.
B) summarizing the CEOs comments.
C) making eye contact with the CEO.
D) invalidating the CEO's opinions.
E) exhibiting knowledge of his product.

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