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    Selling Customers
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    Exam 14: Service and Follow-Up for Customer Retention
  5. Question
    Attending to a Customer Involves
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Attending to a Customer Involves

Question 38

Question 38

Multiple Choice

Attending to a customer involves:


A) repeating what he/she says.
B) invalidating what he/she says.
C) changing the client's mind on an issue.
D) engaging in high pressure selling.
E) paying attention to him/her.

Correct Answer:

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