Which of the Following Statements About Referrals Is True

Multiple Choice

Which of the following statements about referrals is true?

A) Salespeople should work on obtaining referrals when they are not engaged in selling activities
B) It would be inappropriate to try to enact the referral cycle during the sales presentation
C) Salespeople must sell the product, plus sell the prospect on providing referrals
D) All salespeople ask for customer referrals
E) The referral cycle consists of three steps