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Harold Postpones a Meeting with a Customer So That He

Question 26

Multiple Choice

Harold postpones a meeting with a customer so that he can be available to interview candidates to replace an employee who just left. Harold is worried that the customer may give their business to his competitor but this hire is too important for him to miss. Which cost of turnover is Harold concerned with?


A) Separation
B) Vacancy
C) Replacement
D) Training
E) Overhead

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