Multiple Choice
Harveer works for a call centre for a cell phone company. When a customer calls for help Harveer is guided by a system with an analytical sequence to determine the problem and how to resolve it. What is this an example of
A) electronic performance support system.
B) customer support system.
C) solution support system.
D) product specifications support system.
E) instruction and specification system.
Correct Answer:
Verified
Correct Answer:
Verified
Q46: The ongoing process of instilling in all
Q48: Training objectives provide a focus for the
Q49: What must occur before a training program
Q50: A training technique in which trainees are
Q51: What is a learning organization?<br>A) An organization
Q53: A technique for determining the training needs
Q54: You have been hired as the new
Q56: A technique for determining the training needs
Q57: Training is essentially which of the following?<br>A)
Q65: Newly hired or promoted executives typically do