Yung Is the Manager of Human Resources at a Credit

Multiple Choice

Yung is the manager of human resources at a credit union. Following an incident where a former employee was convicted for theft of customer account information, Yung has become increasingly concerned about negligent hiring lawsuits. Which of the following steps would be the most helpful in addressing her concern?

A) Ensuring selection criteria are based on job descriptions
B) Ensuring selection criteria are based on job specifications
C) Carefully scrutinizing application forms and checking references
D) Obtaining consent to check references
E) Adequately assessing the applicant's ability to meet performance standards