Multiple Choice
Which of the following is the most ideal approach to refusing requests?
A) Place the blame on your company's policy or other external factors.
B) Assume that you are right and that your reader is wrong.
C) Avoid de-stressing the bad news when it is obvious that you are refusing a request.
D) Ask your reader to place himself in your shoes.
E) Find a fair and reasonable explanation for your refusal.
Correct Answer:
Verified
Correct Answer:
Verified
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