Question 1

According to the inverted pyramid style of organizing Web pages, historical or background information concerning the point at hand should be presented first.

Accepted Answer

A) True 
 B)False

Question 2

Explain the three general classifications of email formality with examples.

Accepted Answer

The answer of Explain the three general classifications of email...

Question 3

It is best to avoid the use of abbreviations when composing text messages.

Accepted Answer

A) True 
 B)False

Question 4

In the context of writing email messages, a formal style of writing _____.

Accepted Answer

A)  maintains a shorter distance between writer and reader than an informal style 
B)  makes extensive use of personal references and contractions 
C)  uses sentences that are well structured and highly organized 
D)  uses sentences that are short, unstructured, and incomplete 
E)  uses mechanical emphasis devices and initialisms

Question 5

In the proofreading stage of the writing process, you are most likely to _____.

Accepted Answer

A)  examine your sentences to see if they emphasize the right things 
B)  choose the right channel for transmission 
C)  analyze your audience 
D)  select an appropriate medium for delivering your message 
E)  check the mechanical and grammatical elements of your message

Question 6

Michael is in the process of writing a message. He is trying to find out whether the words he has used to describe his goals emphasize the right things and if there are better, more concise ways of structuring his sentences. In the context of the different stages involved in writing, Michael is _____ his message.

Accepted Answer

A)  formatting 
B)  scanning 
C)  revising 
D)  planning 
E)  drafting

Question 7

Which of the following factors is common to all forms of written communication?

Accepted Answer

A)  The format in which the information is displayed 
B)  The length of sentences used in conveying the messages 
C)  The need to ensure brevity and use of short sentences 
D)  The need to adapt messages according to the audience 
E)  The medium through which the messages are sent

Question 8

Compare and contrast print text and online text.

Accepted Answer

The answer of Compare and contrast print text and online...

Question 9

With respect to email format, the link "Bcc" or "blind courtesy copy" is used when _____.

Accepted Answer

A)  the sender wants to stress that one or more of the recipients are not primary contact persons 
B)  the sender wants the recipient to forward the email to a specific set of people 
C)  the sender wants to forward copies of the email without the knowledge of the primary receiver 
D)  the sender wants the recipients of the email to get in touch with each other 
E)  the sender wants to attach files to the email for the primary receiver to download

Question 10

Which of the following statements is true about text messaging?

Accepted Answer

A)  The writing in text messages is exactly the same as the writing in the more traditional message forms. 
B)  Text messaging does not place a limitation on the number of characters a writer can use in composing his message. 
C)  Text messaging is primarily used for sending detailed text messages from one computer to another. 
D)  The need for brevity in text messaging has led to the creation of many abbreviations. 
E)  Text messaging delivers messages at a much higher speed than instant messaging.

Question 11

You should avoid the use of informal language in business email messages, especially when writing to people you know only on a business basis.

Accepted Answer

A) True 
 B)False

Question 12

Memos are primarily used for corresponding with people outside an organization.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is a commonly used complimentary close in today's business letters?

Accepted Answer

A)  To Whom It May Concern 
B)  Best Regards 
C)  Dear Sir/Madame 
D)  Respected Sir 
E)  Sincerely Yours

Question 14

Employers are just as likely to reject a candidate as they are to hire a candidate based on what is on someone's social networking site.

Accepted Answer

A) True 
 B)False

Question 15

Memorandums can be distinguished from other messages primarily by their _____.

Accepted Answer

A)  purpose 
B)  style 
C)  language 
D)  users 
E)  form

Question 16

_____ are the oldest form of business messages.

Accepted Answer

A)  Letters 
B)  Blogs 
C)  Emails 
D)  Telegraphs 
E)  Text messages

Question 17

While it is necessary to plan your message keeping your audience in mind, concentrating on the audience's interests in later stages will impede the writing process.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following should ideally be avoided during the drafting stage of the writing process?

Accepted Answer

A)  Creating a flexible draft that can be changed over time 
B)  Focusing on creating a perfect draft on the first attempt 
C)  Focusing on the primary purpose of the message 
D)  Moving forward at a reasonably steady pace with as little stalling as possible 
E)  Working on a draft when productivity is the highest

Question 19

Using initialisms, such as "BTW" and "ASAP," is acceptable in casual business emails.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is true regarding the amount of time novice business writers should ideally spend on each stage of the writing process?

Accepted Answer

A)  They should spend an equal amount of time on each of the three stages. 
B)  They should spend an equal amount of time on drafting and planning and skip revising. 
C)  They should spend most of their time on drafting and revising and skip planning. 
D)  They should spend most of their time on planning and less time on drafting and revising. 
E)  They should spend most of their time on revising and less time on planning and drafting.

Exam 2: Understanding the Writing Process and the Main Forms of Business Messages

According to the inverted pyramid style of organizing Web pages, historical or background information concerning the point at hand should be presented first.

Explain the three general classifications of email formality with examples.

It is best to avoid the use of abbreviations when composing text messages.

In the context of writing email messages, a formal style of writing _____.

In the proofreading stage of the writing process, you are most likely to _____.

Which of the following factors is common to all forms of written communication?

Compare and contrast print text and online text.

With respect to email format, the link "Bcc" or "blind courtesy copy" is used when _____.

Which of the following statements is true about text messaging?

You should avoid the use of informal language in business email messages, especially when writing to people you know only on a business basis.

Memos are primarily used for corresponding with people outside an organization.

Which of the following is a commonly used complimentary close in today's business letters?

Employers are just as likely to reject a candidate as they are to hire a candidate based on what is on someone's social networking site.

Memorandums can be distinguished from other messages primarily by their _____.

_____ are the oldest form of business messages.

While it is necessary to plan your message keeping your audience in mind, concentrating on the audience's interests in later stages will impede the writing process.

Which of the following should ideally be avoided during the drafting stage of the writing process?

Using initialisms, such as "BTW" and "ASAP," is acceptable in casual business emails.

Which of the following is true regarding the amount of time novice business writers should ideally spend on each stage of the writing process?