Question 1

__________ are planning and control systems that capture and record all of the company's data from operations,and perform the routine transactions needed to conduct business on an ongoing day-to-day basis.

Accepted Answer

A)  Operational information systems
B)  Strategic information systems
C)  Databases
D)  Inter-organizational systems A

Question 2

Data backups by themselves provide durability to protect data integrity in case of a system crash or other failure.

Accepted Answer

A) True 
 B)False  False

Question 3

Characteristics of projects that make them different from operations include each of the following except:

Accepted Answer

A)  are unique undertakings
B)  have a high degree of certainty with respect to costs and completion times
C)  may compete and conflict with other business activities
D)  involve a high risk of delay and failure,but has high profit potential or benefit B

Question 4

Reservation systems used by airlines and for concert tickets sales are online transaction processing (OLTP)systems because data are processed as soon as transactions occur,in real time.

Accepted Answer

A) True 
 B)False

Question 5

A company's inventory control system seeks to minimize each of the following cost categories except:

Accepted Answer

A)  cost of labor
B)  cost of holding inventory
C)  cost of ordering and shipping
D)  cost of inventory shortage

Question 6

Core operations are supported by TPSs that monitor,collect,store,process,and disseminate information for both financial and non-financial (e.g. ,hiring)transactions.

Accepted Answer

A) True 
 B)False

Question 7

In their effort to streamline HR processes and increase employee retention and productivity,companies are implementing Web-based __________ applications.

Accepted Answer

The answer of In their effort to streamline HR processes...

Question 8

Sales volumes of products and services are largely determined by __________,which is also a major determinant of profit.

Accepted Answer

A)  price
B)  advertising
C)  customer service
D)  e-commerce

Question 9

List three benefits of XBRL for organizations.

Accepted Answer

The answer of List three benefits of XBRL for organizations....

Question 10

What is a robot? Explain how industrial robots can be used in logistics,distribution,or materials handling.

Accepted Answer

The answer of What is a robot? Explain how industrial...

Question 11

__________ is a field that deals with policies,procedures,compliance requirements,and acquiring and keeping people in organizations.

Accepted Answer

A)  Accounting
B)  Human resources
C)  Marketing
D)  Management

Question 12

At the operational level,middle-level managers make tactical decisions that focus on intermediate-term issues to fulfill the organization's mission,objectives,and strategy.

Accepted Answer

A) True 
 B)False

Question 13

First Choice Ski increased the number of Web site sales by 266%.and improved business performance after implementing __________,which enabled them to respond quickly to visitors' clickstream behavior.

Accepted Answer

A)  OLTP
B)  order processing
C)  POM systems
D)  Web analytics

Question 14

Marketing channel systems consist of each of the following systems except:

Accepted Answer

A)  market intelligence
B)  target marketing
C)  sales
D)  project

Question 15

Training activities that are part of HRM may involve __________ issues in recruiting and selecting employees and in evaluating performance,in part because these activities make use of private confidential information.

Accepted Answer

A)  strategic
B)  operational
C)  ethical
D)  budget

Question 16

At the strategic level,managers,supervisors,and workers need detailed data,in real-time or near real-time,and the ability to respond to what they learn from functional ISs.

Accepted Answer

A) True 
 B)False

Question 17

Inaccurate cash flow projection led to the demise of the investment bank Lehman Brothers in September 2008.

Accepted Answer

A) True 
 B)False

Question 18

Each level of management has its own _____.

Accepted Answer

A)  data needs
B)  decision making responsibilities
C)  time horizons
D)  All of the above

Question 19

The major purpose of __________ is to protect and defend the accuracy and condition of the financial health of an organization.

Accepted Answer

A)  auditing
B)  budgeting
C)  financial planning
D)  ratio analysis

Question 20

The purpose of __________ is to identify deviations from objectives and plans as soon as possible in order to take corrective action.

Accepted Answer

The answer of The purpose of __________ is to identify...

Exam 9: Operational Planning and Control Systems

__________ are planning and control systems that capture and record all of the company's data from operations,and perform the routine transactions needed to conduct business on an ongoing day-to-day basis.

Data backups by themselves provide durability to protect data integrity in case of a system crash or other failure.

Characteristics of projects that make them different from operations include each of the following except:

Reservation systems used by airlines and for concert tickets sales are online transaction processing (OLTP)systems because data are processed as soon as transactions occur,in real time.

A company's inventory control system seeks to minimize each of the following cost categories except:

Core operations are supported by TPSs that monitor,collect,store,process,and disseminate information for both financial and non-financial (e.g. ,hiring)transactions.

In their effort to streamline HR processes and increase employee retention and productivity,companies are implementing Web-based __________ applications.

Sales volumes of products and services are largely determined by __________,which is also a major determinant of profit.

List three benefits of XBRL for organizations.

What is a robot? Explain how industrial robots can be used in logistics,distribution,or materials handling.

__________ is a field that deals with policies,procedures,compliance requirements,and acquiring and keeping people in organizations.

At the operational level,middle-level managers make tactical decisions that focus on intermediate-term issues to fulfill the organization's mission,objectives,and strategy.

First Choice Ski increased the number of Web site sales by 266%.and improved business performance after implementing __________,which enabled them to respond quickly to visitors' clickstream behavior.

Marketing channel systems consist of each of the following systems except:

Training activities that are part of HRM may involve __________ issues in recruiting and selecting employees and in evaluating performance,in part because these activities make use of private confidential information.

At the strategic level,managers,supervisors,and workers need detailed data,in real-time or near real-time,and the ability to respond to what they learn from functional ISs.

Inaccurate cash flow projection led to the demise of the investment bank Lehman Brothers in September 2008.

Each level of management has its own _____.

The major purpose of __________ is to protect and defend the accuracy and condition of the financial health of an organization.

The purpose of __________ is to identify deviations from objectives and plans as soon as possible in order to take corrective action.