Question 1

_____ involves monitoring and influencing employee behavior through extensive use of rules,policies,order of authority,written documentation,reward systems,and other formal mechanisms.

Accepted Answer

A) A vertical organizational structure 
B) Decentralized control 
C) A horizontal organizational structure 
D) Hierarchical control

Question 2

Which of the following is true of decentralized control?

Accepted Answer

A) Rules and procedures are used only when necessary. 
B) Managers do not rely on shared goals and values to control employee behavior. 
C) Top-down authority is used. 
D) Task-related job descriptions are given to employees.

Question 3

What is meant by big data?

Accepted Answer

The answer of What is meant by big data?...

Question 4

What is social business? Discuss its advantages using relevant examples.

Accepted Answer

The answer of What is social business? Discuss its advantages...

Question 5

The use of huge databases that combine all of a company's data and allow users to access the data directly,create reports,and obtain responses to what-if questions is referred to as:

Accepted Answer

A) data mining. 
B) data processing. 
C) transaction processing. 
D) data warehousing.

Question 6

Explain social business using an example.

Accepted Answer

The answer of Explain social business using an example....

Question 7

Executive information systems collect data from transactions such as sales,purchase from suppliers,and inventory changes and store them in a database.

Accepted Answer

A) True 
 B)False

Question 8

_____ is based on managers' direct observation and supervision of employee actions to see whether the individual follows rules and policies and performs tasks as instructed.

Accepted Answer

A) Feedback control 
B) Outcome control 
C) Behavior control 
D) Transaction control

Question 9

_____ means searching out and analyzing data from multiple sources across the enterprise,and increasingly from outside sources as well,to identify patterns and relationships that might be significant.

Accepted Answer

A) Data warehousing 
B) Data processing 
C) Data entry 
D) Data mining

Question 10

With hierarchical control,the organizational culture is flexible,and managers consider culture a useful means for coordinating employees and the organization.

Accepted Answer

A) True 
 B)False

Question 11

Shaina,a manager for a fashion magazine,puts out two messages a day on her company's Facebook fan page.She does this to obtain feedback from readers and also to determine what the readers would like to see in the magazine.This scenario is an example of _____.

Accepted Answer

A) feedback processing 
B) data warehousing 
C) social business 
D) business intelligence

Question 12

Using data intermediaries is a form of data mining.

Accepted Answer

A) True 
 B)False

Question 13

Compare behavior control with outcome control.

Accepted Answer

The answer of Compare behavior control with outcome control....

Question 14

Briefly explain social network analysis.

Accepted Answer

The answer of Briefly explain social network analysis....

Question 15

_____ are people who are at the center of an information network.These are people who are sought out for their knowledge and information.

Accepted Answer

A) Brokers 
B) Peripheral players 
C) Hubs 
D) Communicators

Question 16

An organization's _____ focuses on how well resources and human capital are being managed for the company's future.

Accepted Answer

A) business process indicator 
B) customer service indicator 
C) learning and growth potential 
D) quality control perspective

Question 17

xIn connection with the shift to employee participation and empowerment,many companies are adopting a:

Accepted Answer

A) decentralized control process. 
B) hierarchical control process. 
C) vertical organizational structure. 
D) centralized organizational structure.

Question 18

_____ refers to using technologies such as blogs,Facebook,or Twitter for interacting with and facilitating communication and collaboration among employees,customers,and other stakeholders.

Accepted Answer

A) Social business 
B) Decision support 
C) Transaction processing 
D) Business intelligence

Question 19

With a network structure,most activities are outsourced so that different companies perform the various functions needed by the organization.

Accepted Answer

A) True 
 B)False

Question 20

Hubs link specialized pools of knowledge and integrate the larger network within the organization.

Accepted Answer

A) True 
 B)False

Exam 8: Using Information Technology for Control and Coordination

_____ involves monitoring and influencing employee behavior through extensive use of rules,policies,order of authority,written documentation,reward systems,and other formal mechanisms.

Which of the following is true of decentralized control?

What is meant by big data?

What is social business? Discuss its advantages using relevant examples.

The use of huge databases that combine all of a company's data and allow users to access the data directly,create reports,and obtain responses to what-if questions is referred to as:

Explain social business using an example.

Executive information systems collect data from transactions such as sales,purchase from suppliers,and inventory changes and store them in a database.

_____ is based on managers' direct observation and supervision of employee actions to see whether the individual follows rules and policies and performs tasks as instructed.

_____ means searching out and analyzing data from multiple sources across the enterprise,and increasingly from outside sources as well,to identify patterns and relationships that might be significant.

With hierarchical control,the organizational culture is flexible,and managers consider culture a useful means for coordinating employees and the organization.

Shaina,a manager for a fashion magazine,puts out two messages a day on her company's Facebook fan page.She does this to obtain feedback from readers and also to determine what the readers would like to see in the magazine.This scenario is an example of _____.

Using data intermediaries is a form of data mining.

Compare behavior control with outcome control.

Briefly explain social network analysis.

_____ are people who are at the center of an information network.These are people who are sought out for their knowledge and information.

An organization's _____ focuses on how well resources and human capital are being managed for the company's future.

xIn connection with the shift to employee participation and empowerment,many companies are adopting a:

_____ refers to using technologies such as blogs,Facebook,or Twitter for interacting with and facilitating communication and collaboration among employees,customers,and other stakeholders.

With a network structure,most activities are outsourced so that different companies perform the various functions needed by the organization.

Hubs link specialized pools of knowledge and integrate the larger network within the organization.