Question 1

Prior to 1935,the U.S.government viewed the free market as a system that:

Accepted Answer

A)  should provide guaranteed protection to labor unions. 
B)  could be improved with government restrictions. 
C)  best suited private employee relationships. 
D)  should exclude labor organizations.

Question 2

Which industry is the only one that allows closed shops?

Accepted Answer

A)  Restaurant 
B)  Construction 
C)  Automobile 
D)  Garment

Question 3

In a collective bargaining session,Perry,the union representative,is trying to convince Tom,management's representative,that if management does not accept the current wage terms,the union will go out on strike.Perry is using a(n)________ strategy.

Accepted Answer

A)  good faith bargaining 
B)  distributive bargaining 
C)  integrative bargaining 
D)  bargaining power

Question 4

Once a union gains the right to hold an election,management and the union are restricted in the actions they can take.However,management is permitted to:

Accepted Answer

A)  warn employees of dire consequences if the union wins. 
B)  offer employees incentives for not voting for the union. 
C)  secretly watch organizing meetings. 
D)  send employees personal letters.

Question 5

Unions typically advocate merit pay plans over group pay incentives.

Accepted Answer

A) True 
 B)False

Question 6

Discuss at least two types of strikes and explain the costs that management and employees may face during a strike.What is the significance of the Railway Labor Act as it relates to strikes?

Accepted Answer

The answer of Discuss at least two types of strikes...

Question 7

Approximately ________ of union grievances reach the arbitration stage.

Accepted Answer

A)  1% 
B)  15% 
C)  32% 
D)  50%

Question 8

Unions are more likely to take hold in firms where:

Accepted Answer

A)  HR managers involve employees in policy making decisions. 
B)  employees are compensated at above-market rates. 
C)  employees are dissatisfied with their jobs. 
D)  HR managers lack significant experience.

Question 9

Right-to-work laws make it illegal to deny unions the right to organize.

Accepted Answer

A) True 
 B)False

Question 10

In a union-management negotiation,labor wants seats on the company's board.Negotiations come to a halt and the contract cannot be finalized because of this point; the union wants it and management won't grant it.This negotiation is:

Accepted Answer

A)  at an impasse because of an unfair management practice. 
B)  at an impasse because of an unfair labor practice on the part of the union. 
C)  in a temporary slowdown due to management not negotiating in good faith. 
D)  in a contractual breakdown and will result in an economic strike.

Question 11

Union substitution and union suppression are two types of ________ strategies.

Accepted Answer

A)  union organization 
B)  collective bargaining 
C)  union avoidance 
D)  decertification

Question 12

Industrial democracy is primarily marked by:

Accepted Answer

A)  worker involvement in plant and corporate level decisions. 
B)  union involvement in political rather than economic issues. 
C)  managers who allow nonunion employees to vote on union issues. 
D)  union representatives who hold executive positions on corporate boards.

Question 13

The union grievance procedure begins with the submission of a formal letter by the employee to the union steward.

Accepted Answer

A) True 
 B)False

Question 14

A firm with an employee involvement group led by a manager is in violation of the Wagner Act.

Accepted Answer

A) True 
 B)False

Question 15

In unionized firms,promotions and job assignments are given to employees based on:

Accepted Answer

A)  merit. 
B)  seniority. 
C)  education. 
D)  experience.

Question 16

Public sector unions differ from their private sector counterparts in that most public sector unions:

Accepted Answer

A)  require union membership. 
B)  are organized by location. 
C)  have less bargaining power. 
D)  have no restrictions against striking.

Question 17

Coralie lives in France and works for the Paris transportation system.Clark lives and works in the United States.Both belong to unions.Which of the following is most likely true?

Accepted Answer

A)  Clark's union is likely to be politically rather than economically motivated. 
B)  Coralie's union is likely to be politically rather than economically motivated. 
C)  Coralie's union has much more influence on working conditions than does Clark's union. 
D)  Clark's union is more likely to strike than Coralie's union.

Question 18

The person who bears the most responsibility for daily labor-management relations in an organization is the:

Accepted Answer

A)  manager. 
B)  employee. 
C)  union steward. 
D)  labor relations specialist.

Question 19

Boden,the CEO of Dixon Paper,has filed for bankruptcy in order to reorganize his company and get out from under several very tough union contracts he negotiated two years ago during better times.Boden is most likely engaged in:

Accepted Answer

A)  union avoidance. 
B)  union acceptance. 
C)  union suppression. 
D)  union substitution.

Question 20

Additional Case 15.1
Billiards, Inc. makes collapsible pool cues and other billiard products. Tegau, the general manager, has called a management team meeting with Tammy, the director of HR; Gary, the VP of operations; Ramonia, the employee relations specialist; and Ryan, a labor relations consultant.
Tegau wants ideas from her management team about what to do concerning the possible unionization of their workers. Tammy suggests that they do nothing, let the union conduct its vote, and if certified, treat it as a legitimate worker representative of the workers. Gary says the firm should begin aggressively opposing union organization. He thinks first-line supervisors should be brought in and told that if workers in their areas vote for the union, the supervisors will lose their jobs and the company might sell off the unionized part of the business. Ramonia suggests that Billiards, Inc. tell the employees about their current plans to upgrade employee benefits and working conditions-a project she's worked on for the last six months.
Management decides to mildly oppose the union but the union is certified anyway. Tegau is now in her first contract negotiation. Ryan explains to the union that if they will accept flexible work rules, the employees can have more fulfilling jobs, the company will save money which it can spend on benefits, and the union will start with a positive relationship with the company. The union representative says "No way. We go on strike in ten days."
-Refer to Additional Case 15.1.Ryan's negotiating strategy is called:

Accepted Answer

A)  an unfair labor practice. 
B)  distributive bargaining. 
C)  integrative bargaining. 
D)  arbitration.

Exam 15: Working With Organized Labor

Prior to 1935,the U.S.government viewed the free market as a system that:

Which industry is the only one that allows closed shops?

In a collective bargaining session,Perry,the union representative,is trying to convince Tom,management's representative,that if management does not accept the current wage terms,the union will go out on strike.Perry is using a(n) ________ strategy.

Once a union gains the right to hold an election,management and the union are restricted in the actions they can take.However,management is permitted to:

Unions typically advocate merit pay plans over group pay incentives.

Discuss at least two types of strikes and explain the costs that management and employees may face during a strike.What is the significance of the Railway Labor Act as it relates to strikes?

Approximately ________ of union grievances reach the arbitration stage.

Unions are more likely to take hold in firms where:

Right-to-work laws make it illegal to deny unions the right to organize.

In a union-management negotiation,labor wants seats on the company's board.Negotiations come to a halt and the contract cannot be finalized because of this point; the union wants it and management won't grant it.This negotiation is:

Union substitution and union suppression are two types of ________ strategies.

Industrial democracy is primarily marked by:

The union grievance procedure begins with the submission of a formal letter by the employee to the union steward.

A firm with an employee involvement group led by a manager is in violation of the Wagner Act.

In unionized firms,promotions and job assignments are given to employees based on:

Public sector unions differ from their private sector counterparts in that most public sector unions:

Coralie lives in France and works for the Paris transportation system.Clark lives and works in the United States.Both belong to unions.Which of the following is most likely true?

The person who bears the most responsibility for daily labor-management relations in an organization is the:

Boden,the CEO of Dixon Paper,has filed for bankruptcy in order to reorganize his company and get out from under several very tough union contracts he negotiated two years ago during better times.Boden is most likely engaged in: