Which of the Following Is Appreciated by Readers When Receiving

Multiple Choice

Which of the following is appreciated by readers when receiving a bad-news message?

A) Bad news presented without any alternative solution being offered
B) Direct delivery of the message without explanations
C) A bluntly worded explanation of what went wrong
D) A gradual introduction to the message's main negative point
E) An explanation that does not cushion the message's main negative point