Multiple Choice
One metric used to evaluate IT effectiveness is:
A) customer satisfaction.
B) employee satisfaction.
C) management satisfaction.
D) both customer and employee satisfaction.
E) None of the above.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q23: Explain the Modified scorecard approach to measuring
Q24: The type of metric that ties the
Q25: Customer satisfaction surveys are not very helpful
Q26: The methodology that annually evaluates the key
Q27: It is appropriate to include _ satisfaction
Q29: Traditionally, IT has paid close attention to
Q30: Effective business metrics programs should also include
Q31: The type of metric that measures IT
Q32: List and describe three different levels of
Q33: The methodology that uses a classic scorecard