Multiple Choice
The methodology that annually evaluates the key environmental factors affecting the company to measure the value of IT is called:
A) the balanced scorecard approach.
B) the modified scorecard approach.
C) the strategic imperative approach.
D) None of the above.
Correct Answer:

Verified
Correct Answer:
Verified
Q21: In most firms, technology is not a
Q22: The modified score card metric that reflects
Q23: Explain the Modified scorecard approach to measuring
Q24: The type of metric that ties the
Q25: Customer satisfaction surveys are not very helpful
Q27: It is appropriate to include _ satisfaction
Q28: One metric used to evaluate IT effectiveness
Q29: Traditionally, IT has paid close attention to
Q30: Effective business metrics programs should also include
Q31: The type of metric that measures IT