Question 1

Ryan works for a small consulting company. They want to do a better job of tracking their clients and the jobs they have bid on and either won or lost. There are no processes in place right now, and all users (consultants and managers) have different ideas. What is the best systems development approach for Ryan's company?

Accepted Answer

A)  SDLC 
B)  Prototyping 
C)  JAD 
D)  Buy option 
E)  Object-oriented development

Question 2

Which of the following is not an advantage of the buy option for acquiring IS applications?

Accepted Answer

A)  Few types of off-the-shelf software are available, thus limiting confusion. 
B)  The software can be tried out. 
C)  The buy option saves time. 
D)  The company will know what it is getting. 
E)  All of the above

Question 3

Prototyping allows the users to clarify their information requirements as they use the prototype.

Accepted Answer

A) True 
 B)False

Question 4

Refer to Opening Case - GE Healthcare Switches from Waterfall to Agile: Which of the following statements concerning GE Healthcare's Imaging Solutions' experience with agile development is not true?

Accepted Answer

A)  Imaging Solution started with a cross-functional team and a pilot project. 
B)  Because Imaging Solutions operates in a regulated industry, they needed to do more initial planning and testing than they initially thought necessary. 
C)  They needed to identity cross-team dependencies early in the process. 
D)  The development teams remained independent. 
E)  Imaging Solutions had to transform its culture.

Question 5

As systems age, maintenance costs _____.

Accepted Answer

A)  Decrease 
B)  Increase 
C)  Remain the same 
D)  Are negligible 
E)  Are not considered

Question 6

Differentiate between the IT strategic plan and the IS operational plan.

Accepted Answer

The answer of Differentiate between the IT strategic plan and...

Question 7

Jennifer is the owner of a start-up boutique that specializes in hard-to-find dress sizes for women. She has been keeping her financial books by using Excel and by hand. She thinks it's time to buy an accounting package. What question does she need to answer first?

Accepted Answer

A)  How will the accounting package resolve my business problem? 
B)  How much will the accounting package cost? 
C)  What is the problem the accounting package must address? 
D)  Who will benefit from the use of the accounting package? 
E)  What is the effective operational life of the accounting package?

Question 8

Costs are harder to quantify than benefits.

Accepted Answer

A) True 
 B)False

Question 9

_____ specify how work is to be divided between the company and its vendors.

Accepted Answer

A)  Service-level agreements 
B)  Prototypes 
C)  User requirements 
D)  Vendor requirements 
E)  Feasibility studies

Question 10

Object-oriented development

Accepted Answer

A)  Is similar to traditional development approaches. 
B)  Focuses on the original task to be handled. 
C)  Focuses on the processes that must be modeled to perform that task. 
D)  Focuses on data. 
E)  Identifies the subjects of the new system.

Question 11

Maintenance ends when the new system is implemented and has run long enough for a systems audit.

Accepted Answer

A) True 
 B)False

Question 12

As an MIS analyst, you have decided to use a prototyping methodology for a small, Web-based design project. What is the order of steps that you will follow in the project?

Accepted Answer

A)  Develop the prototype; use the prototype; revise and enhance the prototype. 
B)  Identify user requirements; develop the prototype; use the prototype; revise and enhance the prototype. 
C)  Develop the prototype; identify user requirements; use the prototype; revise and enhance the prototype. 
D)  Identify user requirements; develop solutions; select the best prototype; implement the prototype. 
E)  Identify user requirements; develop the prototype; revise and enhance the prototype.

Question 13

The buy option is particularly attractive if the software vendor allows the company to modify the package to meet its needs.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following are disadvantages of the buy option for acquiring IS applications?

Accepted Answer

A)  The software may not exactly meet the company's needs. 
B)  The software may be impossible to modify. 
C)  The company will not have control over software improvements. 
D)  The software may not integrate with existing systems. 
E)  All of the above

Question 15

Anna works in the sales organization of a mid-size company. The company is evaluating whether it should replace its existing sales support system. At what stage of the SDLC should Anna expect to participate?

Accepted Answer

A)  Systems analysis 
B)  Programming 
C)  Systems design 
D)  Prototyping 
E)  Feasibility study

Question 16

Compare and contrast rapid application development and joint application design.

Accepted Answer

The answer of Compare and contrast rapid application development and...

Question 17

Describe the feasibility study of the SDLC, and discuss why this study is so important.

Accepted Answer

The answer of Describe the feasibility study of the SDLC,...

Question 18

Organizations typically move slowly to acquire new information technologies due to the risks involved.

Accepted Answer

A) True 
 B)False

Question 19

The IS operational plan is a set of projects that will be executed by the IS department and by functional area managers.

Accepted Answer

A) True 
 B)False

Question 20

Anna works in the sales organization of a mid-size company. The company decided to purchase Sales SME that is offered as a SaaS. What would you expect to see in a SLA with the vendors?

Accepted Answer

A)  Price of the software 
B)  Upgrade prices for the software 
C)  Whether the software can be changed by Anna's company 
D)  Availability guarantees 
E)  Bug reporting process

Exam 13: Acquiring Information Systems and Applications

Which of the following is not an advantage of the buy option for acquiring IS applications?

Prototyping allows the users to clarify their information requirements as they use the prototype.

Refer to Opening Case - GE Healthcare Switches from Waterfall to Agile: Which of the following statements concerning GE Healthcare's Imaging Solutions' experience with agile development is not true?

As systems age, maintenance costs _____.

Differentiate between the IT strategic plan and the IS operational plan.

Jennifer is the owner of a start-up boutique that specializes in hard-to-find dress sizes for women. She has been keeping her financial books by using Excel and by hand. She thinks it's time to buy an accounting package. What question does she need to answer first?

Costs are harder to quantify than benefits.

_____ specify how work is to be divided between the company and its vendors.

Object-oriented development

Maintenance ends when the new system is implemented and has run long enough for a systems audit.

As an MIS analyst, you have decided to use a prototyping methodology for a small, Web-based design project. What is the order of steps that you will follow in the project?

The buy option is particularly attractive if the software vendor allows the company to modify the package to meet its needs.

Which of the following are disadvantages of the buy option for acquiring IS applications?

Anna works in the sales organization of a mid-size company. The company is evaluating whether it should replace its existing sales support system. At what stage of the SDLC should Anna expect to participate?

Compare and contrast rapid application development and joint application design.

Describe the feasibility study of the SDLC, and discuss why this study is so important.

Organizations typically move slowly to acquire new information technologies due to the risks involved.

The IS operational plan is a set of projects that will be executed by the IS department and by functional area managers.

Anna works in the sales organization of a mid-size company. The company decided to purchase Sales SME that is offered as a SaaS. What would you expect to see in a SLA with the vendors?