Multiple Choice
_____ are simple tools for answering repetitive customer questions.
A) Personalized Web pages
B) Customized products and services
C) Frequently asked questions
D) E-mail systems
E) Automated response systems
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q68: For purposes of efficiency, customer data are
Q69: Trends that have led to the supply
Q70: _ is the practice of marketing additional
Q71: A company's suppliers, suppliers' suppliers, and the
Q72: Which of the following statements about loyalty
Q74: _ systems study customer behavior and perceptions
Q75: Which of the following is the most
Q76: Haya noticed that college students needed to
Q77: Distribution or dispersal takes place in which
Q78: Today, customers are becoming increasingly powerful.