Differentiation Is a Useful Approach to Resolving Conflict Because It

Multiple Choice

Differentiation is a useful approach to resolving conflict because it:

A) Establishes a precedent for how the issue should be resolved
B) Separates the people from the problem
C) Breaks down conflict into smaller pieces
D) Downplays the differences that can cause people to lose face
E) Helps both parties realize how they differ on the issues