Question 1

List and describe the six steps involved in job analysis.

Accepted Answer

1.Review relevant organizational information
2.Select jobs to be analyzed
3.Collecting job analysis information
4.Verifying Information
5.Writing job descriptions and specifications
6.Communication and preparation for review

Question 2

Which of the following is TRUE of industrial engineering?

Accepted Answer

A)  It is about control and autonomy.
B)  It is a field of study concerned with analyzing work methods.
C)  It is a field of study emerging with scientific management which is concerned with analyzing work methods and making them more efficient.
D)  It is a field of study focused on satisfying psychological needs.
E)  It is a field of study focused on worker autonomy. C

Question 3

The National Occupational Classification is a reference tool for writing job descriptions and job specifications.It classifies occupations based on two key dimensions-skill level and skill type.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following statements is TRUE?

Accepted Answer

A)  Unions are generally very supportive of job enrichment.
B)  Most employees today want additional responsibilities.
C)  Job enrichment programs are more successful in some jobs and settings than others.
D)  Job redesign efforts can correct almost all job dissatisfaction problems.
E)  Managers tend to be very supportive of job enrichment because it makes their jobs easier.

Question 5

The definition of ________ is the formal relationships among jobs in an organization.

Accepted Answer

A)  chain of command
B)  organization chart
C)  job hierarchy
D)  organizational structure
E)  organizational design

Question 6

Identifying human requirements for a job can be accomplished through

Accepted Answer

A)  a judgmental approach.
B)  an interview approach.
C)  questionnaires.
D)  supervisors' interviews.
E)  none of the above.

Question 7

Direct observation is often combined with which other job analysis method?

Accepted Answer

A)  questionnaires
B)  participant diary/log
C)  functional job analysis
D)  position analysis questionnaire
E)  interviewing

Question 8

Which of the following statements about organizational structures is TRUE?

Accepted Answer

A)  Flat structures are increasingly the norm.
B)  Bureaucratic designs are becoming more common.
C)  There are four types of organizational structure.
D)  Emphasis on teams whose members cross organizational boundaries is a characteristic of flat structures.
E)  An organization's structure should be appropriate to the organization's strategic goals.

Question 9

"No more than three posting errors per month occur on average." Which component of the job description would this statement belong to?

Accepted Answer

A)  job identification
B)  performance standards
C)  job summary
D)  relationships
E)  responsibilities and duties

Question 10

A list of the knowledge,skills,and abilities needed to perform a particular job is known as

Accepted Answer

A)  a position analysis.
B)  a job description.
C)  a job specification.
D)  the job standards.
E)  the human requirements.

Question 11

Which of the following is TRUE of work simplification?

Accepted Answer

A)  It increases autonomy.
B)  It often leads to lower job satisfaction.
C)  Among educated workers it often leads to lower job satisfaction.
D)  It enhances skill variety.
E)  Among educated workers it often leads to lower job satisfaction and a demand for premium pay.

Question 12

A survey instrument designed to assist managers in identifying potential personality-related traits that may be important in a job is called a(n)

Accepted Answer

A)  SPSS.
B)  PPRF.
C)  FAQ.
D)  PAQ.
E)  all of the above.

Question 13

A quantitative approach to job analysis is more suitable when

Accepted Answer

A)  the aim is to assign a value to each job for comparisons for pay purposes.
B)  the organization exceeds 200 in number of staff.
C)  the organization has limited time and financial resources.
D)  the aim is to reduce the amount of data collection.
E)  the organization is using external consultants for job analysis purposes.

Question 14

Which of the following would not be included in the subsection of the job description titled "working conditions"?

Accepted Answer

A)  amount of travel
B)  equipment failure
C)  hazardous conditions
D)  frequency of interruptions
E)  noise level

Question 15

By comparing the knowledge,skills,and abilities that employees bring to the job with those that are identified through job analysis,managers can determine the gap that exists.This is particularly useful for

Accepted Answer

A)  establishing recruitment criteria.
B)  determining a job's pay range.
C)  training and development.
D)  designing the job.
E)  union negotiations.

Question 16

The field of study concerned with analyzing work methods and establishing time standards is known as

Accepted Answer

A)  ergonomics.
B)  job analysis.
C)  job design.
D)  job evaluation.
E)  industrial engineering.

Question 17

Jim was recently hired as an HR assistant.As his first project,his immediate supervisor requested that he put forward a proposal to develop job descriptions for some of the key positions within the organization.What do you think Jim would have identified in the proposal as the most common areas to be included in a job description?

Accepted Answer

A)  summary of performance evaluations
B)  job holder's name
C)  work culture
D)  duties and responsibilities
E)  company name

Question 18

Collecting job analysis information generally involves

Accepted Answer

A)  a union representative.
B)  the jobholder's immediate supervisor.
C)  a member from senior management.
D)  peer groups.
E)  an external consultant.

Question 19

Identify and briefly describe the three main types of organizational structure.Which type would you recommend for a retail convenience store?

Accepted Answer

The answer of Identify and briefly describe the three main...

Question 20

An individual preparing a job description for the first time would find it helpful to refer to the

Accepted Answer

A)  HRDC Job Classification Dictionary.
B)  National Occupational Classification.
C)  Canadian Classification and Dictionary of Occupations.
D)  Dictionary of Occupational Titles.
E)  Standard Occupational Classification.

Exam 3: Designing and Analyzing Jobs