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The Goal of Process Reengineering Is to Focus Attention on All

Question 15

Multiple Choice

The goal of process reengineering is to focus attention on all of the following EXCEPT:


A) Improving customer satisfaction.
B) Improving work performance.
C) Breaking people and mindsets away from habits.
D) Eliminating preoccupation with past accomplishments.
E) Continuing the existing ways of doing things.

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