Fatima Recently Got Promoted to a Managerial Role in a Bureaucratic

Multiple Choice

Fatima recently got promoted to a managerial role in a bureaucratic organization. The industry was changing dramatically, and Fatima suggested that the management team encourage employees to develop confidence by giving them some control and authority in order to create a more flexible, adaptable organization. Here, Fatima is suggesting the use of ________ with employees.

A) smoothing
B) benchmarking
C) empowerment
D) cooptation
E) coalition