Question 1

High cohesiveness always results in a productivity increase.

Accepted Answer

A) True 
 B)False

Question 2

Some organisational tasks are better done individually than in a team or group.

Accepted Answer

A) True 
 B)False

Question 3

In a brief essay,discuss how managers can use training to shape team behaviour.

Accepted Answer

The answer of In a brief essay,discuss how managers can...

Question 4

Diverse teams perform better than uniform teams right from the start.

Accepted Answer

A) True 
 B)False

Question 5

The knowledge,skills and abilities of team members is a ________ factor that contributes to team effectiveness.

Accepted Answer

A) work design 
B) composition 
C) process 
D) context

Question 6

A major benefit of global teams is ________.

Accepted Answer

A) idea diversity 
B) little stereotyping 
C) groupthink 
D) minimal distrust

Question 7

Formal groups tend to form around friendships and common interests.

Accepted Answer

A) True 
 B)False

Question 8

As the size of a group increases,the output of ________.

Accepted Answer

A) each group member tends to decrease 
B) each group member tends to increase 
C) the group stays the same 
D) the group decreases

Question 9

A low-ranking employee having the best parking space in the company parking lot is an example of ________.

Accepted Answer

A) status equality 
B) a status level 
C) status reversal 
D) status incongruence

Question 10

A team that lacks new,interesting and exciting ideas needs which of the following to fulfil this team role?

Accepted Answer

A) Creator-innovator. 
B) Thruster-organiser. 
C) Upholder-maintainer. 
D) Linker.

Question 11

Which statement is TRUE of Fortune 500 companies?

Accepted Answer

A) Half have 100 per cent of their employees on teams. 
B) 80 per cent have half of their employees on teams. 
C) 100 per cent have half of their employees on teams. 
D) Half have 80 per cent of their employees on teams.

Question 12

In a short essay,discuss how social loafing can affect a team and how it can be combated.

Accepted Answer

The answer of In a short essay,discuss how social loafing...

Question 13

In a brief essay,discuss how managers can use selection to shape team behaviour.

Accepted Answer

The answer of In a brief essay,discuss how managers can...

Question 14

The group was in the ________ stage when they were competing to see who would lead the group.

Accepted Answer

A) adjourning 
B) forming 
C) storming 
D) performing

Question 15

Permanent work groups are not likely to go through this stage.

Accepted Answer

A) Forming. 
B) Storming. 
C) Norming. 
D) Adjourning.

Question 16

Group norms strongly influences how hard a group member works.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following should a team try to completely eliminate,if possible?

Accepted Answer

A) Disagreement. 
B) Social loafing. 
C) Individual accountability. 
D) Conflict.

Question 18

In a brief essay,discuss how managers can use rewards to shape team behaviour.

Accepted Answer

The answer of In a brief essay,discuss how managers can...

Question 19

Which statement is TRUE of accountability?

Accepted Answer

A) Work team members are individually accountable only. 
B) Work team members are both individually and mutually accountable to one another. 
C) Work group members are both individually and mutually accountable to one another. 
D) Work group members are mutually accountable to one another.

Question 20

It is best to exclude people who prefer to work alone from teamwork.

Accepted Answer

A) True 
 B)False

Exam 9: Understanding Groups and Managing Work Teams

High cohesiveness always results in a productivity increase.

Some organisational tasks are better done individually than in a team or group.

In a brief essay,discuss how managers can use training to shape team behaviour.

Diverse teams perform better than uniform teams right from the start.

The knowledge,skills and abilities of team members is a ________ factor that contributes to team effectiveness.

A major benefit of global teams is ________.

Formal groups tend to form around friendships and common interests.

As the size of a group increases,the output of ________.

A low-ranking employee having the best parking space in the company parking lot is an example of ________.

A team that lacks new,interesting and exciting ideas needs which of the following to fulfil this team role?

Which statement is TRUE of Fortune 500 companies?

In a short essay,discuss how social loafing can affect a team and how it can be combated.

In a brief essay,discuss how managers can use selection to shape team behaviour.

The group was in the ________ stage when they were competing to see who would lead the group.

Permanent work groups are not likely to go through this stage.

Group norms strongly influences how hard a group member works.

Which of the following should a team try to completely eliminate,if possible?

In a brief essay,discuss how managers can use rewards to shape team behaviour.

Which statement is TRUE of accountability?

It is best to exclude people who prefer to work alone from teamwork.