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    Management Information Systems Study Set 7
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    Exam 12: Customer Relationship Management
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    You Are Having Problems Connecting Your Computer to Your College's
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You Are Having Problems Connecting Your Computer to Your College's

Question 19

Question 19

Multiple Choice

You are having problems connecting your computer to your college's network, so you call the IT help desk. This is a customer-______________ CRM application.


A) Directing
B) Facing
C) Interacting
D) Touching

Correct Answer:

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