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You Get a Call from a Telemarketer at Dinner Trying

Question 21

Multiple Choice

You get a call from a telemarketer at dinner trying to sell life insurance. This is an example of a customer-__________ CRM application and ____________.


A) facing; inbound teleservice
B) facing; outbound telesales
C) touching; inbound teleservice
D) touching; outbound telesales

Correct Answer:

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