Question 1

Which type of management style discourages workplace advocacy activities?

Accepted Answer

A)   democratic
B)   authoritarian
C)   laissez-faire
D)   shared governance B

Question 2

What change occurred in the Canadian Federation of Nurses Unions (CFNU) at the 1982 Special Convention?

Accepted Answer

A)   The CFNU joined the Canadian Health Coalition.
B)   The name was changed.
C)   Permanent offices were opened.
D)   More members were added. A

Question 3

What is the term used for the practice of an employee group coming to terms with management over wages and other workplace issues?

Accepted Answer

A)   unionization
B)   advocacy
C)   shared governance
D)   collective bargaining D

Question 4

Which of the following are types of collective actions in nursing that have taken place historically?

Accepted Answer

A)   workplace improvement committees
B)   workplace advocacy
C)   collective bargaining
D)   shared governance

Question 5

In what year did the Canadian Nurses Association (CNA) approve the principle of collective bargaining for nurses?

Accepted Answer

A)   1944
B)   1960
C)   1979
D)   2000

Question 6

What is one method of dealing with problems in a group with a single voice?

Accepted Answer

A)   advocacy
B)   collective action
C)   bargaining
D)   unionization

Question 7

Which one of the following actions involves collective bargaining?

Accepted Answer

A)   negotiation bargaining
B)   bargaining advocacy
C)   advancing personal interests
D)   bargaining with management

Question 8

Which type of collective action can nurses use to address everyday problems in their workplace?

Accepted Answer

A)   workplace bargaining
B)   shared workplace leadership
C)   workplace advocacy
D)   workplace democratics

Question 9

In 1975, it was recognized that nurses did not have a national voice to speak on behalf of nurses. What collective action occurred to give nurses and the profession of nursing a voice?

Accepted Answer

A)   women's liberation movement
B)   collective bargaining units
C)   advocacy movements
D)   management changes

Question 10

Which of the following is a formal group that presents to management workers' desires in the context of labour legislation?

Accepted Answer

A)   a workplace advocate
B)   a collective action
C)   a union
D)   a workplace committee

Question 11

In which year was the National Federation of Nurses Unions formed?

Accepted Answer

A)   1968
B)   1975
C)   1981
D)   1991

Question 12

There are many reasons why nurses chose to unionize. Outside of a busy cafeteria, you hear a group of nurses talking and expressing discontent about many issues, ranging from management styles to improvements needed for client care. Which of the following statements represents one of the major reasons why nurses would want to unionize in their workplace?

Accepted Answer

A)   "There are so many times I feel powerless in my workplace."
B)   "I want to be able to improve client care."
C)   "I want to make changes and alter a nursing procedure."
D)   "I want to be a part of decision making."

Question 13

What is the term for closing a place of business in order to force employees to accept management's terms?

Accepted Answer

A)   strike
B)   lockout
C)   fact finding
D)   free speech

Question 14

Which of the following represents two characteristics of a profession?

Accepted Answer

A)   autonomy and lengthy education
B)   autonomy and service orientation
C)   public respect and service orientation
D)   union membership and specialized education

Question 15

Now unionized, the nurse who is accustomed to staying overtime to finish her charting and check on her clients has been told that she can no longer stay overtime to complete these tasks. The implications of staying behind without compensation for her time from the employer cannot be tolerated because this may set a precedent for how employees will stay and work voluntarily without pay. The nurse has been advised that if she has difficulty getting the work done during the shift to which she has been assigned, this should be documented and shown as a workload issue. Which of the following nurse responses looks at the negative side of unionization?

Accepted Answer

A)   "I am not happy that I can't earn extra money from working overtime."
B)   "What if the workload issue is overruled by other union members?"
C)   "What has happened to my voice and my say regarding what I want to do?"
D)   "The collective agreement is not easy to understand."

Question 16

Which one of the provincial nurses unions includes students and undergraduate nurses in its membership?

Accepted Answer

A)   Alberta
B)   Québec
C)   Ontario
D)   Nova Scotia

Question 17

Define a collective agreement.

Accepted Answer

The answer of Define a collective agreement....

Question 18

Which term refers to the act of an individual disclosing information regarding violation of a law, rule, or regulation or a substantial and specific danger to public health?

Accepted Answer

A)   free speech
B)   whistle-blowing
C)   tattletale
D)   gossip

Question 19

The nurse has gone to her nursing union to complain about the working conditions at her hospital. The nurse complains of long shifts without breaks due to a shortage of staff. The complaint this nurse has made is an important step in protecting her rights as a worker and ensuring client safety. What is the name of the complaint process that can occur between the union member and management?

Accepted Answer

A)   arbitration
B)   grievance
C)   mediation
D)   dispute

Question 20

Define grievance proceeding, and outline the three important steps of this process.

Accepted Answer

The answer of Define grievance proceeding, and outline the three...

Exam 22: Collective Bargaining