Multiple Choice
A ____________________ is a system that achieves customer satisfaction and complements other company systems.
A) quality management system
B) total quality system
C) quality productivity system
D) None of these answer choices is correct.
Correct Answer:
Verified
Correct Answer:
Verified
Q1: Deming emphasized the use of statistical quality
Q2: The cost of achieving poor quality includes<br>A)prevention
Q3: The primary means for gathering information from
Q5: The degree to which a product meets
Q6: _ failure costs include scrap,rework,and downtime.<br>A)External<br>B)Internal<br>C)Process<br>D)System
Q7: From the producer's perspective,quality is determined by
Q8: A production process consists of the following
Q9: Quality of performance relates to the basic
Q10: The Baldridge Award was created in 1987
Q11: The customer of _ firm(s)interacts directly with