Question 1

A country's sociopolitical environment increases the number of ethical questions with a company must deal.

Accepted Answer

A) True 
 B)False

Question 2

Research suggests that if we understand how people think and behave in their native environment, we will understand how a particular group will behave in relation to cultural outsiders.

Accepted Answer

A) True 
 B)False

Question 3

Interestingly, ethical issues are universal and do not vary from culture to culture.

Accepted Answer

A) True 
 B)False

Question 4

The Golden Rule ("do unto others as you would have them do unto you") appears in the teachings of every major world religion.

Accepted Answer

A) True 
 B)False

Question 5

According to the 2012 Corruption Perception Index (CPI), which country would be the least corrupt?

Accepted Answer

A)  United States 
B)  Haiti 
C)  Bangladesh 
D)  New Zealand

Question 6

Research finds that individuals within a culture are all the same.

Accepted Answer

A) True 
 B)False

Question 7

Most Asian and Latin American countries represent collectivist societies.

Accepted Answer

A) True 
 B)False

Question 8

The "psychic distance paradox" causes performance failures because:

Accepted Answer

A)  Negotiators who are working in a similar culture to their own perceive the two cultures as being significantly different. 
B)  When doing business in cultures that are perceived to be similar, managers prepare less and do not realize the cultures are actually quite different. 
C)  Expatriate managers are unable to connect with the local culture after moving from a similar culture. 
D)  Managers do not understand the culture's behavior despite language proficiency.

Question 9

Unfortunately, fluency in a foreign language assists with verbal communication, but helps little in understanding the culture.

Accepted Answer

A) True 
 B)False

Question 10

Susan is Global Trading's head of international division. She has a wonderful ability to be effective in cross-cultural situations and is assessed high on all three components of CQ. Which of the following best describe Susan?

Accepted Answer

A)  Cultural chameleon 
B)  Language proficient 
C)  Collectivist 
D)  Culturally Homogeneous

Question 11

According to researchers at Harvard, in developing their firm's codes of conduct, multinational firms would be wise to stick with the eight principles identified by their research as the core of global standards of conduct and to not deviate or supplement the principles with values unique to their respective firms.

Accepted Answer

A) True 
 B)False

Question 12

Visitors to another culture will notice things that are important at home but that may not be important in the target culture.

Accepted Answer

A) True 
 B)False

Question 13

CQ involves all of these components EXCEPT:

Accepted Answer

A)  knowledge 
B)  motivation 
C)  action 
D)  intelligence

Question 14

Which of the following is an example of a high power distance country?

Accepted Answer

A)  India 
B)  United States 
C)  Israel 
D)  None of these

Question 15

At an international conference, participants from 47 different countries were taking part in collaborative exercises. Participants from Country A think of themselves as autonomous individuals who are responsible primarily to themselves. Which of the following best describe these Country A participants?

Accepted Answer

A)  Individualists 
B)  Collectivists 
C)  High power distance 
D)  Low power distance

Question 16

Civil society refers to:

Accepted Answer

A)  Countries with a certain type of governance structure. 
B)  Groups interested in business ethics (such as the media, not-for-profit organizations, academic institutions, and religious and political groups). 
C)  Government agencies in foreign countries. 
D)  Countries that share the same culture, customs, and norms.

Question 17

Because of the cultural differences in Asia and Latin America, "help lines" are more effective when they are oriented more toward reporting misconduct.

Accepted Answer

A) True 
 B)False

Question 18

Which is an essential part of cultural learning that can contribute to productive international business relationships?

Accepted Answer

A)  Language 
B)  Symbols 
C)  Heroes 
D)  Intelligence

Question 19

As a new manager at Global Trading's international location, Susan has a wonderful ability to be effective in cross-cultural situations. Which of the following best describe Susan?

Accepted Answer

A)  High CQ 
B)  High IQ 
C)  Moderate EQ 
D)  Average IQ

Question 20

Which of the following is true about collectivists? Collectivists tend to

Accepted Answer

A)  prefer mediation because it involves compromise. 
B)  prefer adjudication because it is perceived to be fairer. 
C)  prefer direct manifestations of conflict. 
D)  avoid psychological warfare.

Exam 11: Managing for Ethics and Social Responsibility in a Global Environment

A country's sociopolitical environment increases the number of ethical questions with a company must deal.

Research suggests that if we understand how people think and behave in their native environment, we will understand how a particular group will behave in relation to cultural outsiders.

Interestingly, ethical issues are universal and do not vary from culture to culture.

The Golden Rule ("do unto others as you would have them do unto you") appears in the teachings of every major world religion.

According to the 2012 Corruption Perception Index (CPI) , which country would be the least corrupt?

Research finds that individuals within a culture are all the same.

Most Asian and Latin American countries represent collectivist societies.

The "psychic distance paradox" causes performance failures because:

Unfortunately, fluency in a foreign language assists with verbal communication, but helps little in understanding the culture.

Susan is Global Trading's head of international division. She has a wonderful ability to be effective in cross-cultural situations and is assessed high on all three components of CQ. Which of the following best describe Susan?

Visitors to another culture will notice things that are important at home but that may not be important in the target culture.

CQ involves all of these components EXCEPT:

Which of the following is an example of a high power distance country?

Civil society refers to:

Because of the cultural differences in Asia and Latin America, "help lines" are more effective when they are oriented more toward reporting misconduct.

Which is an essential part of cultural learning that can contribute to productive international business relationships?

As a new manager at Global Trading's international location, Susan has a wonderful ability to be effective in cross-cultural situations. Which of the following best describe Susan?

Which of the following is true about collectivists? Collectivists tend to