Question 1

Discuss how a manager should choose an appropriate medium when formulating a message.What factors should enter into the choice? Why?

Accepted Answer

The answer of Discuss how a manager should choose an...

Question 2

What is information communication technology (ICT)and what is its impact?

Accepted Answer

The answer of What is information communication technology (ICT)and what...

Question 3

Managers should make attributive and evaluative statements of others behavior in order to be assertive in their communication style.

Accepted Answer

A) True 
 B)False

Question 4

Women see conversations as negotiations in which people try to achieve and maintain the upper hand.

Accepted Answer

A) True 
 B)False

Question 5

Briefly describe the perceptual model of communication.

Accepted Answer

The answer of Briefly describe the perceptual model of communication....

Question 6

Communication competence is affected by the geographic location of an organization.

Accepted Answer

A) True 
 B)False

Question 7

Decoding and creating the meaning of a message are influenced by cultural norms and values.

Accepted Answer

A) True 
 B)False

Question 8

Kaitlin is British and teaches history at the American University of DePauls.Her students do not understand her especially when she uses words like "bloke" and "des res" while talking.Define this type of communication barrier.

Accepted Answer

The answer of Kaitlin is British and teaches history at...

Question 9

Personal barriers occur when:

Accepted Answer

A)  the recipient does not respond enough. 
B)  blocks are created in the communication channel. 
C)  there are time-zone differences. 
D)  there is a tendency to evaluate others' messages. 
E)  there is the presence of jargon.

Question 10

What type of listeners attempt to understand the main message and determine important points?

Accepted Answer

A)  Evaluative listeners 
B)  Discerning listeners 
C)  Empathetic listeners 
D)  Comprehensive listeners 
E)  Appreciative listeners

Question 11

Logos is a an online publishing firm that has to lay off a number of its most senior employees due to heavy losses and restructuring.What is the most effective medium in communicating this to the employees?

Accepted Answer

A)  Through telephone 
B)  Via e-mail 
C)  By texting 
D)  Through online platforms 
E)  Through face-to-face talks

Question 12

Which of the following communication styles is based on the ethical notion that it is not right or good to violate our own or others' basic human rights,such as the right to self-expression or the right to be treated with dignity and respect?

Accepted Answer

A)  Empathetic 
B)  Informal 
C)  Nonassertive 
D)  Discerning 
E)  Assertive

Question 13

Which of the following examples of communication styles is considered to be effective in consumer and work-related contexts?

Accepted Answer

A)  Phil is a manager in a telecom company who trusts only his judgments. 
B)  Wilfred keeps justifying his decisions to anyone who questions him. 
C)  Stan tends to shift around a lot while talking and keeps looking down during his presentations. 
D)  Winnie likes to discuss possible alternatives with her team and uses a lot of "we" statements. 
E)  Gareth moves to the next topic,in case of interruptions,during a presentation.

Question 14

Sidney is giving a presentation at the company's monthly review.However,an executive's cell phone keeps ringing at frequent intervals,thus affecting Sidney's focus on the topic.The ringing is said to be creating a _____ barrier.

Accepted Answer

A)  physical 
B)  noise 
C)  medium 
D)  style 
E)  semantic

Question 15

Thomas is working on his iPad and misses the message delivered by the keynote speaker.This is an example of a physical barrier.

Accepted Answer

A) True 
 B)False

Question 16

_____ is defined as the exchange of information between a sender and a receiver,and the inference of meaning between the individuals involved.

Accepted Answer

A)  Perception 
B)  Gatekeeping 
C)  Communication 
D)  Encoding 
E)  Semantics

Question 17

Research studies indicate that the _____ style of communication is more effective in both work-related and consumer contexts.

Accepted Answer

A)  aggressive 
B)  nonassertive 
C)  assertive 
D)  defensive 
E)  nonverbal

Question 18

Comprehensive listeners tend to:

Accepted Answer

A)  interpret messages by focusing on the emotions and body language being displayed by the speaker. 
B)  attempt to understand the main message and determine important points. 
C)  listen analytically and continually formulate arguments and challenges to what is being said. 
D)  make sense of a message by first organizing specific thoughts and actions and then integrating.This information by focusing on relationships among ideas. 
E)  listen in a relaxed manner,preferring to listen for pleasure,entertainment,or inspiration.

Question 19

Communication ends when a receiver encodes an idea or thought.

Accepted Answer

A) True 
 B)False

Question 20

Rent A Wordsmith is conducting an online competition wherein it allows its users and employees to work toward arriving at a new logo and tagline for the company.This is an example of:

Accepted Answer

A)  teleworking. 
B)  crowdsourcing. 
C)  semantics. 
D)  bulletin board. 
E)  community membership.

Exam 12: Communicating in the Digital Age

Discuss how a manager should choose an appropriate medium when formulating a message.What factors should enter into the choice? Why?

What is information communication technology (ICT)and what is its impact?

Managers should make attributive and evaluative statements of others behavior in order to be assertive in their communication style.

Women see conversations as negotiations in which people try to achieve and maintain the upper hand.

Briefly describe the perceptual model of communication.

Communication competence is affected by the geographic location of an organization.

Decoding and creating the meaning of a message are influenced by cultural norms and values.

Kaitlin is British and teaches history at the American University of DePauls.Her students do not understand her especially when she uses words like "bloke" and "des res" while talking.Define this type of communication barrier.

Personal barriers occur when:

What type of listeners attempt to understand the main message and determine important points?

Logos is a an online publishing firm that has to lay off a number of its most senior employees due to heavy losses and restructuring.What is the most effective medium in communicating this to the employees?

Which of the following communication styles is based on the ethical notion that it is not right or good to violate our own or others' basic human rights,such as the right to self-expression or the right to be treated with dignity and respect?

Which of the following examples of communication styles is considered to be effective in consumer and work-related contexts?

Sidney is giving a presentation at the company's monthly review.However,an executive's cell phone keeps ringing at frequent intervals,thus affecting Sidney's focus on the topic.The ringing is said to be creating a _____ barrier.

Thomas is working on his iPad and misses the message delivered by the keynote speaker.This is an example of a physical barrier.

_____ is defined as the exchange of information between a sender and a receiver,and the inference of meaning between the individuals involved.

Research studies indicate that the _____ style of communication is more effective in both work-related and consumer contexts.

Comprehensive listeners tend to:

Communication ends when a receiver encodes an idea or thought.

Rent A Wordsmith is conducting an online competition wherein it allows its users and employees to work toward arriving at a new logo and tagline for the company.This is an example of: