Multiple Choice
A(n) _____________ is someone who works for the organization,and is widely respected and trusted by his or her co-workers,and hears grievances on a confidential basis and attempts to arrange a solution.
A) facilitator
B) mediator
C) arbitrator
D) conciliator
E) ombudsman
Correct Answer:
Verified
Correct Answer:
Verified
Q17: A process in which one party perceives
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Q19: During conflicts,disagreement expressed in a demeaning manner
Q20: The level of perceived intergroup conflict tends
Q21: During conflicts,as conflict increases group satisfaction decreases.
Q22: An ADR policy in which a third
Q23: Conflict is an unavoidable aspect of modern
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Q25: "Do not take sides in someone else's
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