Question 1

Which of the following is a reason why Nucor Steel is so effective at motivating its employees?

Accepted Answer

A)  The incentive system penalizes lower performers and places strict limits on how much can be made by those that perform well.
B)  The firm has a centralized structure that retains decision making at upper levels in the organization.
C)  Employees have the opportunity to fix problems that they see occurring during production.
D)  Employees are only promoted from within the organization. C

Question 2

An auto assembly worker who works on the left rear wheel bolts on Monday,the right front headlight screws on Tuesday,the front grille connectors on Wednesday,the right rear wheel bolts on Thursday and the left front screws on Friday is working under a ___________________ system.

Accepted Answer

job rotation

Question 3

Beliefs about different groups that may be generalized to an employee who is being evaluated,even though those beliefs may have little basis in reality,leads to a _____________ bias in performance evaluation.

Accepted Answer

stereotype

Question 4

A relative ranking system is used when

Accepted Answer

A)  students receive an A if they got 93% of the total points in a semester.
B)  students receive weighted grades during a semester,like: 20 of 25 points on a quiz worth 5% of the grade,and 10 of 15 on a quiz worth 3% of the grade.
C)  a college implements a system where 10% of the class will receive A,20% will receive B,70% will receive C,20% will receive D and 10% will receive F.
D)  a student must take all quizzes to receive a C,a student must take all quizzes and write a paper to receive a B,and a student must take all quizzes,write a paper and do a presentation to receive an A.

Question 5

___________ is an example of felt empowerment.

Accepted Answer

A)  Meaningful work
B)  Leadership style
C)  Organizational structure
D)  Organizational climate

Question 6

Attractive women are rated lower if they are employed in non-management jobs and higher if they are in management jobs.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following statements regarding performance incentives is true?

Accepted Answer

A)  Employees tend to hold onto stock options rather than sell them.
B)  Merit pay is always a successful program because employees recognize they will be rewarded only if performance increases.
C)  Profit sharing is very effective in tying individual pay to employee effort.
D)  Companies are increasingly choosing to implement team- or group-based pay-for-performance programs over individual-based pay-for-performance programs.

Question 8

What is the difference between felt empowerment and structural empowerment?

Accepted Answer

The answer of What is the difference between felt empowerment...

Question 9

Describe one key feature of Frederick Taylor's scientific management philosophy.

Accepted Answer

The answer of Describe one key feature of Frederick Taylor's...

Question 10

Job enlargement

Accepted Answer

A)  is breaking down jobs into their simplest components and assigning them to employees so that each person will perform few tasks in a repetitive manner.
B)  refers to expanding the tasks performed by employees to add more variety.
C)  involves moving employees from job to job at regular intervals.
D)  allows workers more control over how they perform their own tasks.

Question 11

Name and define three common biases in performance appraisals.

Accepted Answer

The answer of Name and define three common biases in...

Question 12

Which of the following statements is true regarding cultural aspects of motivation in a work environment?

Accepted Answer

A)  Mexican employees work very effectively in self-managed teams.
B)  Indian employees are very satisfied when they are empowered.
C)  Chinese employees are very motivated when goals are very difficult.
D)  Peer appraisals are very effective in collectivism cultures.

Question 13

Which of the following statements is true about job design approaches?

Accepted Answer

A)  Job rotation takes place only with lower level jobs in an organization.
B)  Job enrichment may lead to employee frustration or dissatisfaction with pay.
C)  Job specialization is effective in rapidly changing work environments.
D)  Job enlargement implementation leads employees to feel less capable of performing job tasks.

Question 14

According to the formula for the motivating potential score of a job,the most important elements in deciding motivation potential are

Accepted Answer

A)  skill variety and autonomy.
B)  task significance and task identity.
C)  autonomy and feedback.
D)  skill variety and feedback.

Question 15

Even though goal setting is a good motivational tool,there is strong evidence that goal setting can also lead to unethical behavior.

Accepted Answer

A) True 
 B)False

Question 16

_________________________ describes the degree to which a person has higher-order needs such as esteem and self-actualization.

Accepted Answer

The answer of _________________________ describes the degree to which a...

Question 17

Which of the following statements about job enlargement is accurate?

Accepted Answer

A)  Job enlargement has more positive effects when employees are given more simple tasks.
B)  When jobs are enlarged,employees view themselves as less capable.
C)  Job enlargement is beneficial because it is positively related to higher quality customer service.
D)  The intent behind job enlargement is to decrease the variety of tasks to be performed so that human resources are used effectively.

Question 18

Which of the following factors determine empowerment?

Accepted Answer

A)  structure
B)  access to information
C)  leadership style
D)  all of the above

Question 19

Conducting an effective performance appraisal meeting

Accepted Answer

A)  is always easier if the rater begins the meeting with a criticism of the employee and moves forward from there.
B)  is always easier if the rater limits the number of opportunities the employee has to speak.
C)  is facilitated if the rater has empathy for the employee.
D)  is easier if the rater completes the performance appraisal form as he talks to the employee during the actual performance appraisal meeting.

Question 20

Discuss an incentive system that an inner city school system might use to motivate teachers.Describe why you chose this incentive system.

Accepted Answer

The answer of Discuss an incentive system that an inner...

Exam 6: Designing a Motivating Work Environment