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  3. Study Set
    Mastering Organizational Behavior
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    Exam 13: Managing Conflict and Negotiating Effectively
  5. Question
    Nathan Knows His Manager Wants Him to Personally Call Each
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Nathan Knows His Manager Wants Him to Personally Call Each

Question 59

Question 59

True/False

Nathan knows his manager wants him to personally call each of the customers who didn't receive their shipment but Nathan feels this is a job for the customer service department. This is an example of role conflict.

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