Exam 11: Pricing: Understanding and Capturing Customer Value

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During periods of weak demand, very few competitors escape the effect of a ________ market.

(Multiple Choice)
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A hotel trying to sell its food and beverage facilities, meeting rooms, retails, etc. to its guests, is an example of:

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Product-bundling involves combining several products into a package with a reduced price.

(True/False)
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For which goods could the demand slope curve upward?

(Multiple Choice)
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The strategy of setting a high price when the market is price-insensitive, is called:

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Target profit pricing refers to the profit a company can make from a particular target market.

(True/False)
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A restaurant seeking to establish a heavy demand is likely to:

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Going-rate pricing is an example of competition-based pricing.

(True/False)
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With increased demand, or higher guest/customer traffic, the total costs are likely to ________.

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If a server in a restaurant convinces a patron to buy a t-shirt at the front counter, they are:

(Multiple Choice)
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An executive fully reimbursed for all travel expenses is most likely to be attracted to a(n):

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Value-pricing is a very safe way to price.

(True/False)
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The more someone spends on a product, the more ________ he or she is to the product's price.

(Multiple Choice)
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The factor that sets the floor for a product's price is:

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When pricing, creative judgment can be as important as technical expertise.

(True/False)
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Fixed costs are the same as overhead.

(True/False)
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Which of the following is NOT a factor affecting price sensitivity?

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Costs that do NOT vary with production levels are called:

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One major benefit to yield management is that it is removed from any ethical problems.

(True/False)
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Which costs come together to make up a product's total cost?

(Short Answer)
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