Exam 16: Using Research Methods for Continuous Improvement

If in the pilot phase of the alternative service delivery model, Jim evaluates the outcome of the alternative model based on cost and mortality rate, it most closely fits what classifications of evaluation?

An outcome evaluation is typically concerned with the survival of a program based on the bottom line.

__________________________ tends to be more episodic and issue specific.

What are the different approaches to program evaluation? What approaches would you recommend for Emily, Mary, and Jim?

_____________________ is a systematic way to demonstrate to stakeholders what progress has been made in regard to intended outcomes.

A cost-benefit and cost-effectiveness analysis should only be conducted at the beginning of the program.

A __________________ is intended to improve the program implementation process.

____________________ is focused on assessing how well a clearly identifiable program is working.

Process evaluation and outcome evaluation are both centered on the ___________________ of the evaluation rather than the role.

____________________ is intended to provide decision makers with information on what to do with a program.

_________________________ is intended to provide decision makers with information on what to do with a program.

What are the fundamental differences between program evaluation and performance measurement?

A systemic inquiry and competent evaluators are important ____________________ considerations according to the American Evaluation Association.

The lines between classifying a project an evaluation or as a measurement are sometimes unclear.

________________________ is focuses on whether the program had a demonstrated effect and produced intended outcomes.

If Jim asks the firefighters and paramedics how they think the process of the alternative service delivery model can be improved during the pilot process, the evaluation is both a process evaluation and a formative evaluation.

"Can the operation be improved?" is a question applicable to performance measurement.

________________________ and _________________________ evaluations are both focused on the role of the evaluation.

A formative evaluation is typically performed after a program is well-established.

A ________________________ considers the cost and the value produced by a program in financial terms.