Exam 16: Using Research Methods for Continuous Improvement

If Mary decides that she would like to track what brings volunteers to Health First on an ongoing basis she will more closely being performing what type of study?

______________________ tends to be an ongoing effort focused on some aspect of general organizational performance.

A summative evaluation asks questions like, "what's happening and why?"

The two types of classification of evaluation - those focused on the role of the evaluation and those focused on the process of the evaluation are _________________________.

A ______________________ is typically conducted as part of a formative evaluation in order to identify the essentials for a program among the target population.

How would you describe the evaluation process of Emily? Would you recommend her making any additional efforts?

__________________________ is regular monitoring and reporting of particular organizational operations that may or may not be associated with a program.

NPM stands for which influential movement in the realm of program evaluation?

The second step of a needs assessment is to examine which services are available.

Since "good evaluations use scientific methods" practitioners who are conducting program evaluations should have, at least, an understanding of _____________________.

A program is considered a group of related activities that are intended to achieve one or several objectives.

In a _______________________ the potential outcomes of a program are captured in both financial and nonfinancial terms.

The NPM movement focuses on improving the efficiency of public-sector organizations by measuring and rewarding performance.