Exam 10: Adding Value: Self-Leadership and Teamwork
Exam 1: Overview of Personal Selling103 Questions
Exam 2: Building Trust and Sales Ethics107 Questions
Exam 3: Understanding Buyers129 Questions
Exam 4: Communication Skills126 Questions
Exam 5: Strategic Prospecting and Preparing for Sales Dialogue109 Questions
Exam 6: Planning Sales Dialogues and Presentations113 Questions
Exam 7: Sales Dialogue: Creating and Communicating Value131 Questions
Exam 8: Addressing Concerns and Earning Commitment116 Questions
Exam 9: Expanding Customer Relations114 Questions
Exam 10: Adding Value: Self-Leadership and Teamwork137 Questions
Exam 11: Sales Management and Sales 2.0186 Questions
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Connie's accounts are evenly dispersed throughout her territory. She should probably utilize the circular route pattern when creating her territory routing plan.
(True/False)
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Which common method for classifying accounts is popular because of its simplicity?
(Multiple Choice)
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The most effective teams are the ones in which team members compete against each other to produce the best performance outcome.
(True/False)
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Portfolio analysis is a common method used for account classification because of its simplicity.
(True/False)
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A salesperson wanting a more insightful classification method should use portfolio analysis rather than single-factor analysis.
(True/False)
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Increase sales by the end of the quarter, although realistic, is not an effective goal because it is not ___________.
(Short Answer)
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When a team member makes a mistake, he/she should apologize even if it's insincere.
(True/False)
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Which of the following is not one of the characteristics of properly developed goals?
(Multiple Choice)
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Which the following is not one of the sequential stages of self-leadership?
(Multiple Choice)
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The _______________ routing plan works best when accounts are concentrated in different parts of the territory.
(Short Answer)
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Deal analytics help salespeople by analyzing historical sales data.
(True/False)
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Which of the following common sales call routing plan patterns is best used when accounts are concentrated in different parts of the territory?
(Multiple Choice)
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The _______________ routing plan works best when the territory is large and accounts are clustered into several widely dispersed groups.
(Short Answer)
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Written plans are generally more effective than plans not written down.
(True/False)
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The process of doing the right things and doing them well is called ____.
(Multiple Choice)
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