Question 1

The first step in the rational decision-making model is to identify alternative solutions.

Accepted Answer

A) True 
 B)False  False

Question 2

Planning is a continuous process.

Accepted Answer

A) True 
 B)False  True

Question 3

Axel has just been promoted to a position in first-line management.Axel's new position probably will require him to spend a lot of time:

Accepted Answer

A) developing strategic plans. 
B) evaluating the daily performance of workers. 
C) creating a vision. 
D) traveling to different worksites. 
A) developing strategic plans. 
B) evaluating the daily performance of workers. 
C) creating a vision. 
D) traveling to different worksites. B

Question 4

The question of how to organize a firm so that it is more responsive to its stakeholders has been a dominant issue for many firms over the past twenty years.

Accepted Answer

A) True 
 B)False

Question 5

The first step to developing a knowledge management system is to develop the technology to keep information secure.

Accepted Answer

A) True 
 B)False

Question 6

Smaller organizations are more responsive than larger organizations.

Accepted Answer

A) True 
 B)False

Question 7

There is no single leadership style that works best in all situations.

Accepted Answer

A) True 
 B)False

Question 8

_________ analysis is used to help companies evaluate their economic environments,assess their strengths and weaknesses,and identify competitive threats and market opportunities.

Accepted Answer

A) WISH 
B) SWAMP 
C) ASSET 
D) SWOT 
A) WISH 
B) SWAMP 
C) ASSET 
D) SWOT

Question 9

First-line managers typically spend little time on conceptual tasks.

Accepted Answer

A) True 
 B)False

Question 10

Today,managers have to make allocation decisions around the use of which scarce resources?

Accepted Answer

A) financial 
B) human 
C) natural 
D) all resources 
A) financial 
B) human 
C) natural 
D) all resources

Question 11

Which of the following statements comparing today's workers with those from earlier eras is most accurate? Compared to earlier workers,today's employees are:

Accepted Answer

A) more loyal to the firm. 
B) less educated and less self-directed. 
C) more willing to leave the firm to seek better opportunities. 
D) more likely to need direct guidance and direction from their managers. 
A) more loyal to the firm. 
B) less educated and less self-directed. 
C) more willing to leave the firm to seek better opportunities. 
D) more likely to need direct guidance and direction from their managers.

Question 12

In the control process,performance standards should be stated in general terms in order to give management as much flexibility as possible.

Accepted Answer

A) True 
 B)False

Question 13

Strategic planning determines the major goals of the organization.

Accepted Answer

A) True 
 B)False

Question 14

When establishing criteria to measure the success of a business,managers should:

Accepted Answer

A) limit their attention to financial measures such as profit and return on investment since these are the only objective and quantifiable measures available. 
B) focus most of their attention on measures of employee satisfaction,since without good employees the firm will not be competitive. 
C) focus primarily on financial measures,but pay some attention to nonfinancial concerns. 
D) recognize that,while financial measures are important and should be considered,the purpose of the firm is to satisfy both internal and external customers. 
A) limit their attention to financial measures such as profit and return on investment since these are the only objective and quantifiable measures available. 
B) focus most of their attention on measures of employee satisfaction,since without good employees the firm will not be competitive. 
C) focus primarily on financial measures,but pay some attention to nonfinancial concerns. 
D) recognize that,while financial measures are important and should be considered,the purpose of the firm is to satisfy both internal and external customers.

Question 15

The management function that involves guiding,training,and motivating others to work toward the achievement of an organization's goals is called leading.

Accepted Answer

A) True 
 B)False

Question 16

One difference between managers and leaders is that:

Accepted Answer

A) managers are found in businesses while leaders operate in non-profit organizations. 
B) mangers work to achieve stability while leaders embrace change. 
C) managers use an autocratic approach while leaders embrace a democratic style. 
D) all employees can manage,but only top managers can lead. 
A) managers are found in businesses while leaders operate in non-profit organizations. 
B) mangers work to achieve stability while leaders embrace change. 
C) managers use an autocratic approach while leaders embrace a democratic style. 
D) all employees can manage,but only top managers can lead.

Question 17

What is the purpose of SWOT analysis? What types of information does this analysis provide?

Accepted Answer

SWOT analysis is an analysis of an organ

Question 18

Today's business environment changes so rapidly that strategic planning is becoming more difficult and subject to change.

Accepted Answer

A) True 
 B)False

Question 19

Free-rein managers tend to carefully monitor their subordinates to make sure they are doing the job in the correct way.

Accepted Answer

A) True 
 B)False

Question 20

Managers are most effective when they consistently use the same leadership style with every employee assigned to their work group.

Accepted Answer

A) True 
 B)False

The first step in the rational decision-making model is to identify alternative solutions.

Planning is a continuous process.

Axel has just been promoted to a position in first-line management.Axel's new position probably will require him to spend a lot of time:

The question of how to organize a firm so that it is more responsive to its stakeholders has been a dominant issue for many firms over the past twenty years.

The first step to developing a knowledge management system is to develop the technology to keep information secure.

Smaller organizations are more responsive than larger organizations.

There is no single leadership style that works best in all situations.

_________ analysis is used to help companies evaluate their economic environments,assess their strengths and weaknesses,and identify competitive threats and market opportunities.

First-line managers typically spend little time on conceptual tasks.

Today,managers have to make allocation decisions around the use of which scarce resources?

Which of the following statements comparing today's workers with those from earlier eras is most accurate? Compared to earlier workers,today's employees are:

In the control process,performance standards should be stated in general terms in order to give management as much flexibility as possible.

Strategic planning determines the major goals of the organization.

When establishing criteria to measure the success of a business,managers should:

The management function that involves guiding,training,and motivating others to work toward the achievement of an organization's goals is called leading.

One difference between managers and leaders is that:

What is the purpose of SWOT analysis? What types of information does this analysis provide?

Today's business environment changes so rapidly that strategic planning is becoming more difficult and subject to change.

Free-rein managers tend to carefully monitor their subordinates to make sure they are doing the job in the correct way.

Managers are most effective when they consistently use the same leadership style with every employee assigned to their work group.

Taking Risks and Making Profits Within the Dynamic Business Environment

How Economic Issues Affect Business

Competing in Global Markets

The Role of Government in Business

Ethics and Social Responsibility

Forms of Business Ownership

Entrepreneurship and Starting a Small Business

Adapting Organizations to Todays Markets

Producing World-Class Goods and Services

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Understanding Employeemanagement Issues and Relations

Marketing: Building Customer and Stakeholder Relationships

Managing the Marketing Mix: Product, Price, Place, and Promotion

Understanding Accounting and Financial Information

Financial Management

The Financial Services Industry in Canada

Filters

Exam 8: Management and Leadership

The first step in the rational decision-making model is to identify alternative solutions.

Planning is a continuous process.

Axel has just been promoted to a position in first-line management.Axel's new position probably will require him to spend a lot of time:

The question of how to organize a firm so that it is more responsive to its stakeholders has been a dominant issue for many firms over the past twenty years.

The first step to developing a knowledge management system is to develop the technology to keep information secure.

Smaller organizations are more responsive than larger organizations.

There is no single leadership style that works best in all situations.

_________ analysis is used to help companies evaluate their economic environments,assess their strengths and weaknesses,and identify competitive threats and market opportunities.

First-line managers typically spend little time on conceptual tasks.

Today,managers have to make allocation decisions around the use of which scarce resources?

Which of the following statements comparing today's workers with those from earlier eras is most accurate? Compared to earlier workers,today's employees are:

In the control process,performance standards should be stated in general terms in order to give management as much flexibility as possible.

Strategic planning determines the major goals of the organization.

When establishing criteria to measure the success of a business,managers should:

The management function that involves guiding,training,and motivating others to work toward the achievement of an organization's goals is called leading.

One difference between managers and leaders is that:

What is the purpose of SWOT analysis? What types of information does this analysis provide?

Today's business environment changes so rapidly that strategic planning is becoming more difficult and subject to change.

Free-rein managers tend to carefully monitor their subordinates to make sure they are doing the job in the correct way.

Managers are most effective when they consistently use the same leadership style with every employee assigned to their work group.

Taking Risks and Making Profits Within the Dynamic Business Environment

How Economic Issues Affect Business

Competing in Global Markets

The Role of Government in Business

Ethics and Social Responsibility

Forms of Business Ownership

Entrepreneurship and Starting a Small Business

Adapting Organizations to Todays Markets

Producing World-Class Goods and Services

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Understanding Employeemanagement Issues and Relations

Marketing: Building Customer and Stakeholder Relationships

Managing the Marketing Mix: Product, Price, Place, and Promotion

Understanding Accounting and Financial Information

Financial Management

The Financial Services Industry in Canada

Filters