Exam 10: The Sociology of Sentiment and Emotion

Clem has been feeling sad all day long. What term best describes his emotional state?

Following is a list of terms and then a series of statements. Match the best term to each statement by filling in the letter before the term in the appropriate blank. A. Primary emotions AA. Mood B. Secondary emotions BB. Sentiment C. McDonaldization CC. Affect D. Feeling rules DD. Emotions E. Socioemotional economy EE. Expressive gestures F. Physiological changes FF. Emotion work G. Transient sentiments GG. Affect theory of social exchange H. Emotional label HH. Edgework I. Activity II. Emotional discrimination J. Evaluation K. Potency L. Emotion culture M. Sympathy account N. Feelings O. Power-status approach P. Distributive justice Q. Procedure justice R. Interaction ritual S. Emotional scripts T. Emotional energies U. Situational cues V. Emotional cues W. Cybernetic approach X. Sociocentric model Y. Theory of interaction ritual chains Z. Fundamental sentiments -____ The process of hyperrationality of the service workforce, applying assembly-line techniques to interpersonal work.

Following is a list of terms and then a series of statements. Match the best term to each statement by filling in the letter before the term in the appropriate blank. A. Primary emotions AA. Mood B. Secondary emotions BB. Sentiment C. McDonaldization CC. Affect D. Feeling rules DD. Emotions E. Socioemotional economy EE. Expressive gestures F. Physiological changes FF. Emotion work G. Transient sentiments GG. Affect theory of social exchange H. Emotional label HH. Edgework I. Activity II. Emotional discrimination J. Evaluation K. Potency L. Emotion culture M. Sympathy account N. Feelings O. Power-status approach P. Distributive justice Q. Procedure justice R. Interaction ritual S. Emotional scripts T. Emotional energies U. Situational cues V. Emotional cues W. Cybernetic approach X. Sociocentric model Y. Theory of interaction ritual chains Z. Fundamental sentiments -____ Element of affect control theory referring to how a person's sentiment toward an object is good or bad.