Exam 12: Obtaining and Laying Out Operating Facilities

______ consist of the goods and services required by customers.

Specialty goods are usually low-priced items that are purchased often, are sold in many stores, are bought by habit, and lend themselves to self-service.

In a small business, facilities must be designed or selected to produce the desired product at the lowest practical cost.

Telecommuters in the United States may suffer from the disadvantage of a lack of DSL service.

Which of the following is a characteristic of a downtown location, in the context of small businesses?

Which of the following is true of setting performance standards for small businesses?

______ are usually best for customers who have brand or company loyalty.

In the context of small businesses, _______ is the use of modern media such as fax machines, computers, modems and fax/modems, and scanners, to work from an office, home, or any location.

Producers emphasize selling products through intermediaries to the ultimate consumer.

When a small business owner chooses a location for operations, he or she generally expects to move every few years.

Which of the following is an advantage of a product layout?

For small businesses, inputs are:

_____ goods are those that customers buy often, routinely, quickly and in any store that carries them.

What are freestanding stores?

Which of the following is true of freestanding stores in the United States?

In the context of small businesses, inputs consist of the goods and services required by the customers.

Seasonal stores may remain open year-round or may only open seasonally.

A product layout tends to improve efficiency and maximize sales, especially in the automobile and fast-food industries.

Which of the following is an example of products sold in seasonal stores?

In the context of small businesses, _____ are the buildings, machines, and other equipment needed to produce and distribute a product.