Exam 19: Professional Management and the Small Business

Many owner-managers seldom work more than 40 hours a week.

The organizational structure of small companies is often characterized by

The greatest time saver is the effective use of time.

Some colleges and universities offer training directly to aspiring small business owners.

Marcia,owner of Drapes by Design,has groups of employees in production and installation.If she decides to use work teams as part of her leadership approach,she may be able to:

Match the term with its definition.Some terms may not be used. a.Budget b.Chain of command c.Delegation of authority d.Empowerment e.Long-range plan f.Professional manager g.Self-managed work teams h.Short-range plan -The official,vertical channel of communication in an organization

Describe the four stages of small business growth and how the owner would function.

LaToya,as the owner of a minority firm,should look to which organization first for assistance?

Periodic performance review sessions for a company following two-way communication would discuss employee ideas,questions,complaints,and job expectations.

Discuss the use of employee empowerment and self-managed work teams in relation to how leaders shape an innovative organizational culture.

What type of leadership style focuses on creating emotional bonds?

Linda's high standards and expectations of employee excellence is typical of ____ leaders.

Match the term with its definition.Some terms may not be used. a.Line organization b.Line-and-staff organization c.Negotiation d.Networking e.Professional manager f.Service Corps of Retired Executives g.Small business development centers h.Span of control -The process of developing and engaging in mutually beneficial relationships

Preparing a daily written plan of activities is useful in deciding which tasks deserve highest priority.

In a line-and-staff organization,which division is a line activity?

Jenny is the owner-manager of a small accounting practice.She holds bi-weekly employee meetings to cover company goals,focus points for the future and keep the employees updated on current tax changes.She has developed significant bonds with the employees so they share work (and personal)problems with her more than in the past.Often Jenny can be found assisting new clients and aiding in paperwork completion especially around April 15th.What type of leadership style(s)does Jenny display and how?

Marvin has just launched a consulting business.Business has been slower than expected.What advice would you give Marvin?

Founders are least likely to be described as a(n)

Vivian would like to improve two-way communication with her subordinates.Which of these ideas would be most helpful her?

A corporate marketing executive is moving to a managerial position in a small firm,where she may logically expect to find