Exam 11: Collective Bargaining and Labour Relations

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Mediation is the most formal but least used of the conflict resolution procedures to settle impasses in contract negotiations.

(True/False)
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Strikes are most often the rule rather than the exception.

(True/False)
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__________ unions often are responsible for training their members (through apprenticeships)and for supplying these workers to employers.

(Multiple Choice)
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What is the minimum percent of employees in a bargaining unit that must sign authorization cards for the labour boards to hold a union representation vote?

(Multiple Choice)
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The aspect of the labour-management negotiation process that refers to the relationship and level of trust between the negotiators is known as

(Multiple Choice)
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In what areas of the employee population has much of the public-sector union growth been?

(Multiple Choice)
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Most studies have found that nonunion workers are more productive than union workers.

(True/False)
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During an organizing campaign

(Multiple Choice)
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_________ is the part of the labour-management negotiation process that focuses on the conflicting objectives of factions within labour and management.

(Multiple Choice)
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Which of the following is not an objective of the transformation to less adversarial workplace relations?

(Multiple Choice)
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The major downfall of labour unions to society is the institutionalization of industrial conflict,which is therefore resolved in a very costly way.

(True/False)
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Public-sector union growth,unlike that in the private sector,has occurred largely in the service industry and among white-collar employees.

(True/False)
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__________ describe(s)the process by which labour and management interact and resolve disagreements.

(Multiple Choice)
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North America differs from western Europe in the degree of informal worker participation in decision making.

(True/False)
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___________ is the process by which the labour board designates the union as the exclusive bargaining agent of employees in the bargaining unit.

(Multiple Choice)
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A major goal of labour unions is __________ because with it comes the power and influence to make the employees' voices heard and to effect changes in the workplace.

(Multiple Choice)
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Which of the following is NOT an unlawful practice for employer or any person acting on their behalf,while the formation of a union is occurring?

(Multiple Choice)
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Although competitive challenges have a major impact on labour relations,the legal framework of collective bargaining is an especially critical determinant of union membership and relative bargaining power.

(True/False)
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One reason for avoiding greater use of interest arbitration is the belief that:

(Multiple Choice)
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Certain specific duties and prohibitions exist in respect of unions,these include the following EXCEPT

(Multiple Choice)
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