Question 1

Most union contact is with the _______,who is responsible for ensuring that the terms of the collective bargaining contract are enforced.

Accepted Answer

A) supervisor 
B) manager 
C) shop steward 
D) administrative representative 
A) supervisor 
B) manager 
C) shop steward 
D) administrative representative

Question 2

Just as employers are prohibited from interfering in unions,unions cannot

Accepted Answer

A) interfere with the formation or administration of an employers' organization. 
B) interfere with the employers' right to seek counsel on how to manage unions. 
C) interfere with the formation of a non-union environment campaign. 
D) interfere with the employers' plans to effectively manage unions. 
A) interfere with the formation or administration of an employers' organization. 
B) interfere with the employers' right to seek counsel on how to manage unions. 
C) interfere with the formation of a non-union environment campaign. 
D) interfere with the employers' plans to effectively manage unions.

Question 3

The largest labour union in Canada is the Canadian Union of Public Employees (CUPE).

Accepted Answer

A) True 
 B)False

Question 4

What exists in the jurisdictions where the courts will not entertain a duty of fair representation action? Briefly explain the principles of this duty.

Accepted Answer

Answers may vary
Despite the statutory d

Question 5

A craft union's bargaining power depends greatly on the control it can exercise over the supply of its workers.

Accepted Answer

A) True 
 B)False

Question 6

___________ occurs where the employer agrees in writing to recognize the union as the exclusive bargaining agent of the employees in the bargaining unit.

Accepted Answer

A) Voluntary Certification 
B) Voluntary Validation 
C) Voluntary Verification 
D) Voluntary Recognition 
A) Voluntary Certification 
B) Voluntary Validation 
C) Voluntary Verification 
D) Voluntary Recognition

Question 7

Despite what you were hoping,your employees have been successfully certified by a labour relations board.Understanding that your focus now has to shift from dealing with the employees as individuals to a group you also realize that the following basic management objectives must remain EXCEPT:

Accepted Answer

A) Controlling labour costs 
B) Controlling expensive conflict resolution costs 
C) Promoting individuals based on skill and expertise 
D) Maintaining management prerogatives in important areas 
A) Controlling labour costs 
B) Controlling expensive conflict resolution costs 
C) Promoting individuals based on skill and expertise 
D) Maintaining management prerogatives in important areas

Question 8

Individual members' participation in local union meetings includes:

Accepted Answer

A) the contract development and negotiations. 
B) the election of union officials and strike votes. 
C) the selection of bargaining issues and terms of agreement. 
D) the enforcement of the collective agreement. 
A) the contract development and negotiations. 
B) the election of union officials and strike votes. 
C) the selection of bargaining issues and terms of agreement. 
D) the enforcement of the collective agreement.

Question 9

Which of the following is not a criterion used to judge a grievance procedure?

Accepted Answer

A) How well does the grievance procedure adhere to set rules and protocol? 
B) How well are day-to-day contract questions resolved? 
C) How well does the grievance procedure adapt to changing circumstances? 
D) In multi-unit contracts,how well does the grievance procedure permit local contract issues to be included and resolved? 
A) How well does the grievance procedure adhere to set rules and protocol? 
B) How well are day-to-day contract questions resolved? 
C) How well does the grievance procedure adapt to changing circumstances? 
D) In multi-unit contracts,how well does the grievance procedure permit local contract issues to be included and resolved?

Question 10

Which of the following is a drawback of an industrial system based on unilateral control by the management?

Accepted Answer

A) Conflict resolution sacrifices workers' rights. 
B) Conflict resolution is expensive. 
C) Conflict resolution is slow. 
D) Conflict resolution is imposed by someone with much less firsthand knowledge of the circumstances. 
A) Conflict resolution sacrifices workers' rights. 
B) Conflict resolution is expensive. 
C) Conflict resolution is slow. 
D) Conflict resolution is imposed by someone with much less firsthand knowledge of the circumstances.

Question 11

The strongest union security arrangement is a union shop.

Accepted Answer

A) True 
 B)False

Question 12

What is the trend in union membership rates and coverage?

Accepted Answer

Answers may vary
As indicated earlier in

Question 13

How do labour relations in the public sector differ from labour relations in the private sector?

Accepted Answer

Answers may vary
Swelling government bur

Question 14

Employers use a variety of methods to oppose unions in organizing campaigns,some of which may go beyond what the law permits,especially in the eyes of union organizers.The following are all common management issues in campaigns EXCEPT:

Accepted Answer

A) Improvements not dependent on unionization. 
B) Loss of benefits may follow union win. 
C) Dues and initiation fees are unreasonable. 
D) Employees should be certain to vote. 
A) Improvements not dependent on unionization. 
B) Loss of benefits may follow union win. 
C) Dues and initiation fees are unreasonable. 
D) Employees should be certain to vote.

Question 15

Unions are believed to decrease productivity in all of the following ways except

Accepted Answer

A) the use of union pay contracts that emphasize seniority. 
B) the use of less labour because of the union pay advantage. 
C) union contract provisions that limit permissible workloads or restrict tasks. 
D) strikes and slowdowns. 
A) the use of union pay contracts that emphasize seniority. 
B) the use of less labour because of the union pay advantage. 
C) union contract provisions that limit permissible workloads or restrict tasks. 
D) strikes and slowdowns.

Question 16

In a __________ relationship,distrust remains,but to a lesser extent and the parties' dislike for one another becomes antagonism.

Accepted Answer

A) "participative" 
B) "accommodation" 
C) "containment-aggression" 
D) "open conflict" 
A) "participative" 
B) "accommodation" 
C) "containment-aggression" 
D) "open conflict"

Question 17

The union is certified by the labour boards as the exclusive representative of employees if over

Accepted Answer

A) 50 percent of employees vote in favour of the union. 
B) 50 percent of all eligible employees vote in favour of the union. 
C) 30 percent of all eligible employees vote in favour of the union. 
D) a prescribed minimum and the level of support varies by jurisdiction. 
A) 50 percent of employees vote in favour of the union. 
B) 50 percent of all eligible employees vote in favour of the union. 
C) 30 percent of all eligible employees vote in favour of the union. 
D) a prescribed minimum and the level of support varies by jurisdiction.

Question 18

An "industrial" type of union is characterized by which of the following?

Accepted Answer

A) The members are all in the same occupation. 
B) Union leaders try to limit the number of members in order to maintain high wages. 
C) Members change employers more frequently than in other types of unions. 
D) Members all work in the same industry. 
A) The members are all in the same occupation. 
B) Union leaders try to limit the number of members in order to maintain high wages. 
C) Members change employers more frequently than in other types of unions. 
D) Members all work in the same industry.

Question 19

What can management do to prepare for contract negotiations with a union?

Accepted Answer

Answers may vary
1.Establish contract ob

Question 20

Provide an outline of the steps in a typical employee initiated grievance procedure,be sure to include any sub-steps within each overarching step.

Accepted Answer

Answers may vary
Step 1
a.Employee discu

Most union contact is with the _______,who is responsible for ensuring that the terms of the collective bargaining contract are enforced.

Just as employers are prohibited from interfering in unions,unions cannot

The largest labour union in Canada is the Canadian Union of Public Employees (CUPE).

What exists in the jurisdictions where the courts will not entertain a duty of fair representation action? Briefly explain the principles of this duty.

A craft union's bargaining power depends greatly on the control it can exercise over the supply of its workers.

___________ occurs where the employer agrees in writing to recognize the union as the exclusive bargaining agent of the employees in the bargaining unit.

Despite what you were hoping,your employees have been successfully certified by a labour relations board.Understanding that your focus now has to shift from dealing with the employees as individuals to a group you also realize that the following basic management objectives must remain EXCEPT:

Individual members' participation in local union meetings includes:

Which of the following is not a criterion used to judge a grievance procedure?

Which of the following is a drawback of an industrial system based on unilateral control by the management?

The strongest union security arrangement is a union shop.

What is the trend in union membership rates and coverage?

How do labour relations in the public sector differ from labour relations in the private sector?

Employers use a variety of methods to oppose unions in organizing campaigns,some of which may go beyond what the law permits,especially in the eyes of union organizers.The following are all common management issues in campaigns EXCEPT:

Unions are believed to decrease productivity in all of the following ways except

In a __________ relationship,distrust remains,but to a lesser extent and the parties' dislike for one another becomes antagonism.

The union is certified by the labour boards as the exclusive representative of employees if over

An "industrial" type of union is characterized by which of the following?

What can management do to prepare for contract negotiations with a union?

Provide an outline of the steps in a typical employee initiated grievance procedure,be sure to include any sub-steps within each overarching step.

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equality and Human Rights

Analysis and Design of Work and Human Resource Planning

Recruitment and Selection

Training and Strategic Development of People

Managing Employee Engagement and Performance

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Safe, Secure and Productive Workplaces

Managing Human Resources Globally

Filters

Exam 11: Collective Bargaining and Labour Relations

Most union contact is with the _______,who is responsible for ensuring that the terms of the collective bargaining contract are enforced.

Just as employers are prohibited from interfering in unions,unions cannot

The largest labour union in Canada is the Canadian Union of Public Employees (CUPE).

What exists in the jurisdictions where the courts will not entertain a duty of fair representation action? Briefly explain the principles of this duty.

A craft union's bargaining power depends greatly on the control it can exercise over the supply of its workers.

___________ occurs where the employer agrees in writing to recognize the union as the exclusive bargaining agent of the employees in the bargaining unit.

Despite what you were hoping,your employees have been successfully certified by a labour relations board.Understanding that your focus now has to shift from dealing with the employees as individuals to a group you also realize that the following basic management objectives must remain EXCEPT:

Individual members' participation in local union meetings includes:

Which of the following is not a criterion used to judge a grievance procedure?

Which of the following is a drawback of an industrial system based on unilateral control by the management?

The strongest union security arrangement is a union shop.

What is the trend in union membership rates and coverage?

How do labour relations in the public sector differ from labour relations in the private sector?

Employers use a variety of methods to oppose unions in organizing campaigns,some of which may go beyond what the law permits,especially in the eyes of union organizers.The following are all common management issues in campaigns EXCEPT:

Unions are believed to decrease productivity in all of the following ways except

In a __________ relationship,distrust remains,but to a lesser extent and the parties' dislike for one another becomes antagonism.

The union is certified by the labour boards as the exclusive representative of employees if over

An "industrial" type of union is characterized by which of the following?

What can management do to prepare for contract negotiations with a union?

Provide an outline of the steps in a typical employee initiated grievance procedure,be sure to include any sub-steps within each overarching step.

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equality and Human Rights

Analysis and Design of Work and Human Resource Planning

Recruitment and Selection

Training and Strategic Development of People

Managing Employee Engagement and Performance

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Safe, Secure and Productive Workplaces

Managing Human Resources Globally

Filters