Question 1

With the written essay,a good or bad appraisal may be determined as much by the supervisor's writing style as by the employee's actual level of performance.

Accepted Answer

A) True 
 B)False

Question 2

In order for equal employment opportunities to be met,small companies will:

Accepted Answer

A) discriminate intentionally. 
B) pay subminimum wage. 
C) abide by the Equal Pay Act. 
D) standardize some appraisal procedures. 
E) organize a labor union. 
A) discriminate intentionally. 
B) pay subminimum wage. 
C) abide by the Equal Pay Act. 
D) standardize some appraisal procedures. 
E) organize a labor union.

Question 3

A performance appraisal that requires supervisors to place their employees into particular classifications,such as "top one-fifth" or "second one-fifth," is the:

Accepted Answer

A) individual ranking method. 
B) behaviorally anchored rating scale. 
C) relative standard method. 
D) graphic rating scale. 
E) group order ranking. 
A) individual ranking method. 
B) behaviorally anchored rating scale. 
C) relative standard method. 
D) graphic rating scale. 
E) group order ranking.

Question 4

A decreasing number of organizations are providing supervisory training in the mechanics of performance appraisal,specifically to minimize the likelihood that discrimination might occur in the process.

Accepted Answer

A) True 
 B)False

Question 5

When using the group order ranking performance appraisal method,as the sample size increases,the validity of relative scores as an accurate measure decreases.

Accepted Answer

A) True 
 B)False

Question 6

Historically,the supervisor was the single and only performance evaluator of his/her employees.

Accepted Answer

A) True 
 B)False

Question 7

If your appraisal skills are deficient,there is evidence that you can become a more accurate rater by:

Accepted Answer

A) knowing equal opportunity laws. 
B) starting apprenticeship training. 
C) participating in performance-appraisal training. 
D) creating friends in your department. 
E) becoming closer to your employees. 
A) knowing equal opportunity laws. 
B) starting apprenticeship training. 
C) participating in performance-appraisal training. 
D) creating friends in your department. 
E) becoming closer to your employees.

Question 8

By using the simplest method of appraisal-writing a narrative performance describing an employee's strengths,weaknesses,past performance,potential,and suggestions for improvement-
The supervisor is utilizing the performance appraisal method of:

Accepted Answer

A) the faction comparison method. 
B) checklists. 
C) critical incidents. 
D) absolute standards. 
E) written essays. 
A) the faction comparison method. 
B) checklists. 
C) critical incidents. 
D) absolute standards. 
E) written essays.

Question 9

The following are steps utilized in counseling employees EXCEPT FOR:

Accepted Answer

A) coming to a resolution. 
B) listening to what the employee has to say. 
C) identifying the problem. 
D) clarifying alternatives. 
E) identifying differences of opinion. 
A) coming to a resolution. 
B) listening to what the employee has to say. 
C) identifying the problem. 
D) clarifying alternatives. 
E) identifying differences of opinion.

Question 10

The more opportunities a supervisor has to observe his or her employees' behavior at first hand:

Accepted Answer

A) the more the central tendency can be upgraded. 
B) the fewer critical incidents can be observed. 
C) the more the halo error can be maximized. 
D) the more accurate the supervisor's appraisals are likely to be. 
E) the more bias can be subjectively interpreted. 
A) the more the central tendency can be upgraded. 
B) the fewer critical incidents can be observed. 
C) the more the halo error can be maximized. 
D) the more accurate the supervisor's appraisals are likely to be. 
E) the more bias can be subjectively interpreted.

Question 11

Intrinsic feedback is provided to an employee by an outside source,normally a management consultant.

Accepted Answer

A) True 
 B)False

Question 12

One of the oldest and most popular methods of performance appraisal used to assess factors such as quantity and quality of work,job knowledge,cooperation,loyalty,dependability,etc.is the:

Accepted Answer

A) adjective rating scale. 
B) group index ranking. 
C) critical incident. 
D) checklist. 
E) factor comparison method. 
A) adjective rating scale. 
B) group index ranking. 
C) critical incident. 
D) checklist. 
E) factor comparison method.

Question 13

When appraisers rate other people giving special consideration to those qualities that they perceive in themselves,they are making a:

Accepted Answer

A) low leniency error. 
B) similarity error. 
C) halo error. 
D) central tendency. 
E) graphic rating scale. 
A) low leniency error. 
B) similarity error. 
C) halo error. 
D) central tendency. 
E) graphic rating scale.

Question 14

A major drawback to using the checklist approach is the:

Accepted Answer

A) similarity error. 
B) central tendency error. 
C) halo error. 
D) cost. 
E) time restraint. 
A) similarity error. 
B) central tendency error. 
C) halo error. 
D) cost. 
E) time restraint.

Question 15

You should not provide your employees with ongoing extrinsic feedback if their jobs are rich in the intrinsic variety.

Accepted Answer

A) True 
 B)False

Question 16

Equal employment opportunity laws require that all human resource practices be bias-free,including:

Accepted Answer

A) central tendencies by a supervisor. 
B) halo error. 
C) personal recommendations by a supervisor. 
D) employee performance appraisals. 
E) yellow-dog contracts. 
A) central tendencies by a supervisor. 
B) halo error. 
C) personal recommendations by a supervisor. 
D) employee performance appraisals. 
E) yellow-dog contracts.

Question 17

A method of performance appraisal which allows for no ties,and which can be an advantage because it does not allow supervisors to avoid confronting differences in performance levels,is the:

Accepted Answer

A) individual ranking method. 
B) graphic rating scale. 
C) relative standard method. 
D) paired-comparison method. 
A) individual ranking method. 
B) graphic rating scale. 
C) relative standard method. 
D) paired-comparison method.

Question 18

A situation where the supervisor ranks employees extremely high may be subject to:

Accepted Answer

A) graphic rating bias. 
B) positive leniency error. 
C) critical incidence. 
D) halo error. 
E) central tendency. 
A) graphic rating bias. 
B) positive leniency error. 
C) critical incidence. 
D) halo error. 
E) central tendency.

With the written essay,a good or bad appraisal may be determined as much by the supervisor's writing style as by the employee's actual level of performance.

In order for equal employment opportunities to be met,small companies will:

A performance appraisal that requires supervisors to place their employees into particular classifications,such as "top one-fifth" or "second one-fifth," is the:

A decreasing number of organizations are providing supervisory training in the mechanics of performance appraisal,specifically to minimize the likelihood that discrimination might occur in the process.

When using the group order ranking performance appraisal method,as the sample size increases,the validity of relative scores as an accurate measure decreases.

Historically,the supervisor was the single and only performance evaluator of his/her employees.

If your appraisal skills are deficient,there is evidence that you can become a more accurate rater by:

By using the simplest method of appraisal-writing a narrative performance describing an employee's strengths,weaknesses,past performance,potential,and suggestions for improvement- The supervisor is utilizing the performance appraisal method of:

The following are steps utilized in counseling employees EXCEPT FOR:

The more opportunities a supervisor has to observe his or her employees' behavior at first hand:

Intrinsic feedback is provided to an employee by an outside source,normally a management consultant.

One of the oldest and most popular methods of performance appraisal used to assess factors such as quantity and quality of work,job knowledge,cooperation,loyalty,dependability,etc.is the:

When appraisers rate other people giving special consideration to those qualities that they perceive in themselves,they are making a:

A major drawback to using the checklist approach is the:

You should not provide your employees with ongoing extrinsic feedback if their jobs are rich in the intrinsic variety.

Equal employment opportunity laws require that all human resource practices be bias-free,including:

A method of performance appraisal which allows for no ties,and which can be an advantage because it does not allow supervisors to avoid confronting differences in performance levels,is the:

A situation where the supervisor ranks employees extremely high may be subject to:

Supervision Definitions

Supervision Challenges

Planning and Goal Setting

Organizing

Staffing and Recruiting

Controlling

Problem Analysis an Decision Making

Motivating Followers

Leading Followers

Communicating Effectively

Developing Groups

Workplace Health and Safety

Conflict, Politics, Discipline, and Negotiation

Change Management

Supervision and Labor

Filters

Exam 12: Performance Appraisal

With the written essay,a good or bad appraisal may be determined as much by the supervisor's writing style as by the employee's actual level of performance.

In order for equal employment opportunities to be met,small companies will:

A performance appraisal that requires supervisors to place their employees into particular classifications,such as "top one-fifth" or "second one-fifth," is the:

A decreasing number of organizations are providing supervisory training in the mechanics of performance appraisal,specifically to minimize the likelihood that discrimination might occur in the process.

When using the group order ranking performance appraisal method,as the sample size increases,the validity of relative scores as an accurate measure decreases.

Historically,the supervisor was the single and only performance evaluator of his/her employees.

If your appraisal skills are deficient,there is evidence that you can become a more accurate rater by:

By using the simplest method of appraisal-writing a narrative performance describing an employee's strengths,weaknesses,past performance,potential,and suggestions for improvement- The supervisor is utilizing the performance appraisal method of:

The following are steps utilized in counseling employees EXCEPT FOR:

The more opportunities a supervisor has to observe his or her employees' behavior at first hand:

Intrinsic feedback is provided to an employee by an outside source,normally a management consultant.

One of the oldest and most popular methods of performance appraisal used to assess factors such as quantity and quality of work,job knowledge,cooperation,loyalty,dependability,etc.is the:

When appraisers rate other people giving special consideration to those qualities that they perceive in themselves,they are making a:

A major drawback to using the checklist approach is the:

You should not provide your employees with ongoing extrinsic feedback if their jobs are rich in the intrinsic variety.

Equal employment opportunity laws require that all human resource practices be bias-free,including:

A method of performance appraisal which allows for no ties,and which can be an advantage because it does not allow supervisors to avoid confronting differences in performance levels,is the:

A situation where the supervisor ranks employees extremely high may be subject to:

Supervision Definitions

Supervision Challenges

Planning and Goal Setting

Organizing

Staffing and Recruiting

Controlling

Problem Analysis an Decision Making

Motivating Followers

Leading Followers

Communicating Effectively

Developing Groups

Workplace Health and Safety

Conflict, Politics, Discipline, and Negotiation

Change Management

Supervision and Labor

Filters