Exam 9: Motivation, performance, and Effectiveness

According to research,a strong correlation exists between the amount of money an organization spends on motivational programs and motivational speakers and its revenues,profitability,and market share.

In the context of the fundamental needs that affect motivation,which of the following statements is true of the work of Daniel Pink?

In the context of factors affecting motivation at work,which of the following statements is true of empowerment?

Companies that spend a considerable amount of time and effort attracting,developing,and retaining the best people often report superior financial results.

In the context of team and organizational effectiveness,which of the following occurs when effectiveness measures are affected by factors unrelated to follower performance?

An individual's tendency to exert effort toward task accomplishment depends partly on the strength of his or her motivation to achieve success.This concept is called

The concept of motivation helps explain differences seen among people in terms of the energy and direction of their behavior.

In the context of approaches to motivation,an empowered worker will have fewer choices in how and when to accomplish high work demands and as such will suffer from more stress than will an unempowered worker.

Performance is best described as

Motivation,learning,and stress are the three macro psychological components of empowerment.

Which statement about empowerment and the operant approach is most likely true?

Which of the following statements about goals is most likely false?

In terms of the underlying causes of performance problems,leaders seem to have the most difficulty in recognizing and rectifying

In Maslow's hierarchy,physiological and security needs must be satisfied before belongingness or esteem needs are pursued.

Performance differs from effectiveness in that performance generally involves making judgments about the adequacy of behavior with respect to certain criteria such as work group or organizational goals.

According to Daniel Pink,the three fundamental needs that drive employees who create new products or services or perform complex,non-routine work are autonomy,mastery,and meaning.

Employee engagement is the extent to which people enjoy coming to work or are happy with their pay and benefits,and job satisfaction is the extent to which people are absorbed with,committed to,and enthusiastic about their assigned work tasks.

Which of the following involves making judgments about the adequacy of behavior with respect to certain criteria such as work group or organizational goals?

Leaders that use operant principles to motivate workers should limit themselves to administering organizationally sanctioned rewards and punishments.

Which of the following is most likely an example of a noncontingent reward?