Exam 9: Motivation, performance, and Effectiveness

Volunteering to help another employee with a task or project is an example of organizational citizenship behavior.

A firm with a pay-for-performance culture that distributes bonuses and commissions for results obtained is most likely using the empowerment approach to motivate employees.

Which of the following is the major theme of characteristics of the operant approach?

Worker productivity and job dissatisfaction in the United States are at an all-time high.

One limitation of Maslow's hierarchy of needs is that it fails to

According to McClelland,differences in achievement orientation are a key reason why people differ in the levels of effort they exert to accomplish assignments,objectives,or goals.

Which of the following most likely occurs when leaders articulate high expectations for followers?

The second component of a performance management cycle is planning that includes tracking follower performance,sharing feedback on goal progress,providing needed resources and coaching,and the like.

In the context of the operant approach,noncontingent rewards or punishments are administered as consequences of a particular behavior.

According to Daniel Pink,rewards and punishment are unhelpful in motivating employees doing routine,assembly line work but work well when it comes to performing complex tasks or creating new products.

Studies suggest that if firms could get almost 4 percent more work out of each employee,the GDP in the United States would increase by $355 billion.

In the context of team and organizational effectiveness,which of the following refers to people systematically overestimating their own performance in areas where they lack competence and readily dismissing any information to the contrary?

Which of the following would most likely result in consistently higher effort and performance?

Which of the following is the most powerful determinant of task behavior according to Locke and Latham?

Job satisfaction is not how hard one works or how well one works,but rather how much one likes a specific kind of job or work activity.

Which statement best summarizes the components of empowerment as defined by the authors?

In the context of the factors affecting motivation at work,which of the following statements is true of the operant approach?

According to the Pygmalion effect,leaders who have little faith in their followers' ability to accomplish a goal are rarely disappointed.

Which of the following is not a macro psychological component that underlies empowerment?

In the context of factors that affect worker motivation,which of the following is a macro psychological component that underlies empowerment?